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Viber screenshot view 5 more RingCentral screenshot view 4 more 3CX screenshot

About Viber

Viber lets its users not only make VoIP-based calls around the globe but also share free messages and multimedia attachments. This is one of the most used apps of its kind, offering high quality of communication, even on a 3G connection.

Viber is a free service, available for Android and iOS mobile devices, along with Windows, Mac, and Linux desktop versions. Users pay only for dialing landline and mobile numbers, and the rates vary per country. The main reasons why businesses use this app are for attracting their target audience, marketing purposes, a high quality of communication, and account management.

Viber doesn't require any username and password registration. To make unlimited free voice and video calls, users only need their mobile phone number. The app is easy to install, easy to use, and it runs in the background of a smartphone if a user allows it.

About RingCentral

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

About 3CX

3CX covers all your business communication needs enabling employees to work productively while remote using voice apps and web conferencing. You can also easily set up remote business meetings without requiring apps and service customer requests via website live chat.

  • Easy to manage PBX built for teleworking
  • App Free Web/Video Conferencing
  • Stay open safely with Website Live Chat
  • Use office extensions anywhere with the Smartphone apps

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

Summary

  • HD Video Calls

  • Instant Messaging

  • International Calls

  • Group Chat

  • Instant Voice Message

  • News Feeds

  • Stickers

  • Public Chat

  • Service Messages

  • Viber Games

Summary

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary

    No key features associated with this application.

Pricing

  • Credit card required: No
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Help Center, and FAQs.

  • Does this service integrate with any other apps?
  • Integrations: Cortana, Facebook, Twitter, Nexmo, and Zapier.

  • Who are the main user groups of this service?
  • The main users of Viber are individuals and businesses.

  • What platforms does this service support?
  • It can be installed on following operating systems: Android, iOS, Windows, MacOS, and Linux.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Viber offers REST API.

  • What is this service generally used for?
  • This service is generally used for making free VoIP calls and instant messaging.

FAQs

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
492k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
65.9k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
24k

Other

Who uses Viber
  • Personal
  • Startups
  • SMEs
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, German, French, Hungarian, Italian, Japanese, Portuguese, Russian
Regional Restrictions:
No restrictions.

Other

Who uses RingCentral
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses 3CX
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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