Compare Vetter vs Wantoo vs Helprace

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Crozscore:

80%
what is this?
100%
36%
interest rising

Crozscore:

57%
what is this?
32%
interest falling

Crozscore:

81%
what is this?
78%
44%
interest falling
Vetter screenshot view 4 more Wantoo screenshot view 2 more Helprace screenshot view 2 more

Software Description:

Gather Ideas from employees, implement them, give credit where its due. We have five core features that'll enable you to easily start gathering and implementing suggestions.

Software Description:

Managing Feedback Has Never Been Easier!

Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set it up in seconds.

Listen - Wantoo Idea Boards help you get feedback wherever and whenever customers interact with your company, so you’re collecting data at every point along the customer journey—physical, web, or mobile—with just a single line of code. Plays well with Salesforce, Zendesk, Twitter, and more.

Analyze - Not all customer feedback is equal, so don’t waste time, money, and goodwill treating all feedback the same way. Wantoo helps you structure and prioritize every suggestion, so you can feed the winners directly to the teams best equipped to act. Go beyond dumb data and get deeper insight into what makes your customers tick.

Act - Avoid the black hole of Customer Experience management software. Don’t let valuable insights die on the way to the product team: Wantoo helps you finish the job by syncing your data with the tools you use to organize your tasks, including Slack, Trello, and Jira. Meanwhile, automatically close the feedback loop by keeping customers up to speed on the changes they suggested.

Try it free.

Software Description:

Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:

1) Prioritize ideas, questions and praise (and act on them)

2) Provide instant answers using Helprace search and self-service

3) Solve every customer issue using a simple help desk ticketing system.

Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.

Features:

  • Multi-User
  • Data Export
  • Data Visualization
  • Feedback Management
  • Employee Database

Features:

  • Data Export
  • External Integrations
  • API
  • Data Import
  • Email Integration
  • Notifications
  • Project Management
  • Multi-User
  • Data Visualization
  • Contact Management
  • Dashboard

Features:

  • 360 Degree Feedback
  • Analytics
  • API
  • Feedback Management
  • Notifications
  • Email Integration
  • Billing/Invoicing
  • Customer Management
  • Social-Media Integration

Summary:

  • Idea Submission

  • Idea Challenges

  • Audting

  • Idea feeedback

  • Anonymous submission options

  • Idea rating & commenting

Summary:

    No key features associated with this application.

Summary:

  • Online Community and Feedback Widget

  • Knowledge Base for Self-Service

  • Help Desk / Ticketing System

Basic

$99.00
...for up to 60 users
Included in plan:
  • All features

PLUS

$199.00
...for up to 60 users
Included in plan:
  • All features

Premium

$299.00
...for up to 250 users
Included in plan:
  • All features

Free

Free
Included in plan:
  • Discussion
  • Voting
  • Leaderboard
  • Real-time notifications
  • Customer Branding
  • Email support

Pro

$50.00
user(s) / month
Included in plan:
  • CX Journey mapping
  • PM Kanban dashboard
  • Social listening
  • Slack integration
  • Idea merging
  • Deduplication
  • Machine learning
  • Basic analytics
  • Export members
  • Multiple admins

Premium

$500.00
user(s) / month
Included in plan:
  • Trello integration
  • Jira integration
  • CRM Integration
  • SMS idea submission
  • JavaScript snippet & SDKs
  • Score Card
  • Quick Poll
  • Cohort analysis
  • Advanced reporting
  • White labelling
  • Strategic account manager
  • Dedicated support
  • Custom coaching

FAQs:

    What is this service generally used for?
  • Collecting and processing Ideas form employees.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we offer 'Groups'.

  • Does this service offer an API?
  • Not currently.

  • What platforms does this service support?
  • All major browsers.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, training for Admins and a Tour for users.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
553
Followers:

Publisher:

Founded:
2011
Based in:
Tampa
Employees:
11-50
Likes:
Followers:

Other:

Who uses Vetter
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Wantoo
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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