Compare Vetter vs SmartFile vs Helprace

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Crozscore:

80%
what is this?
100%
36%
interest rising

Crozscore:

81%
what is this?
60%
39%
interest rising

Crozscore:

81%
what is this?
78%
44%
interest rising
Vetter screenshot view 4 more SmartFile screenshot view 5 more Helprace screenshot view 2 more

Software Description:

Gather Ideas from employees, implement them, give credit where its due. We have five core features that'll enable you to easily start gathering and implementing suggestions.

Software Description:

SmartFile is a file management solution that enables everyone to more securely share, manage and control files on-premise and online. SmartFile offers the best and most robust file access permissions and custom user roles for added security. Activity logs for user and file actions are kept in a perpetual log for HIPAA compliant auditing. Email notifications, virtual folder links, secure File Transfer Protocol (FTP) access, and AD/LDAP integrations also add time saving tools to IT departments.

Software Description:

Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:

1) Prioritize ideas, questions and praise (and act on them)

2) Provide instant answers using Helprace search and self-service

3) Solve every customer issue using a simple help desk ticketing system.

Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.

Features:

  • Multi-User
  • Data Export
  • Data Visualization
  • Feedback Management
  • Employee Database

Features:

  • File Transfer
  • File Sharing
  • API
  • 2-Factor Authentication
  • Email Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • History/Version Control
  • External Integrations

Features:

  • 360 Degree Feedback
  • Analytics
  • API
  • Feedback Management
  • Notifications
  • Email Integration
  • Billing/Invoicing
  • Customer Management
  • Social-Media Integration

Summary:

  • Idea Submission

  • Idea Challenges

  • Audting

  • Idea feeedback

  • Anonymous submission options

  • Idea rating & commenting

Summary:

  • Secure and compliant file sharing for business

  • On-prem file server that consolidates storage, file sharing, FTP servers, and external portals into a single application.

  • Easy to use cloud application that delivers secure file sharing and simple FTP management with governance in mind.

Summary:

  • Online Community and Feedback Widget

  • Knowledge Base for Self-Service

  • Help Desk / Ticketing System

Basic

$99.00
...for up to 60 users
Included in plan:
  • All features

PLUS

$199.00
...for up to 60 users
Included in plan:
  • All features

Premium

$299.00
...for up to 250 users
Included in plan:
  • All features

Pricing:

  • Credit card required: N/A
  • Business
    $5 per employee / month
    1 TB Storage
    Unlimited Bandwidth
    Minimum 6 employees
    Features:

    • Unlimited File Size
    • Advanced Sharing Options
    • FTP / SFTP / FTPS Access
    • SSL Encryption
    • Outlook Plugin
    • Desktop Connector

    Business Plus
    $10 per employee / month
    Unlimited Storage
    Unlimited Bandwidth
    Minimum 10 employees
    All Business Features, plus:

    • Custom Branding
    • Use Your Subdomain
    • File Versioning
    • Activity Reports
    • WebDAV Access
    • Automation Workflows

    Business Unlimited
    $various per employee / month
    Unlimited Storage
    Unlimited Bandwidth
    UNLIMITED USERS
    All Business Plus Features, plus:

    • Automation Workflows
    • File Locking
    • SSO
    • Multi-factor Authentication
    • Multiple Domains
    • Signed SLA & BAA Available

FAQs:

    What is this service generally used for?
  • Collecting and processing Ideas form employees.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we offer 'Groups'.

  • Does this service offer an API?
  • Not currently.

  • What platforms does this service support?
  • All major browsers.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, training for Admins and a Tour for users.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Indianapolis
Employees:
11-50
Likes:
428
Followers:

Publisher:

Founded:
2011
Based in:
Tampa
Employees:
11-50
Likes:
Followers:

Other:

Who uses Vetter
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses SmartFile
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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