Compare Vetter vs Helprace vs Informizely

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Crozscore:

80%
what is this?
100%
36%
interest falling

Crozscore:

81%
what is this?
78%
44%
no significant changes

Crozscore:

67%
what is this?
100%
26%
interest falling
Vetter screenshot view 4 more Helprace screenshot view 2 more Informizely screenshot view 5 more

Software Description:

Gather Ideas from employees, implement them, give credit where its due. We have five core features that'll enable you to easily start gathering and implementing suggestions.

Software Description:

Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:

1) Prioritize ideas, questions and praise (and act on them)

2) Provide instant answers using Helprace search and self-service

3) Solve every customer issue using a simple help desk ticketing system.

Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.

Software Description:

Informizely is a SaaS service for capturing visitor intent, discovering persuasive hooks, and taking down UX barriers.

Through beautiful non-obtrusive surveys, feedback is captured. Survey responses are available in real-time and can be analyzed, filtered, sorted and downloaded.

Using the amazing targeting capabilities Insitez provides, survey conversion rates of 20%~70% can be realized.

Features:

  • Multi-User
  • Data Export
  • Data Visualization
  • Feedback Management
  • Employee Database

Features:

  • 360 Degree Feedback
  • Analytics
  • API
  • Feedback Management
  • Notifications
  • Email Integration
  • Billing/Invoicing
  • Customer Management
  • Social-Media Integration

Features:

  • Net Promoter Score
  • API
  • Data Visualization
  • Analytics
  • Dashboard
  • Feedback Management

Summary:

  • Idea Submission

  • Idea Challenges

  • Audting

  • Idea feeedback

  • Anonymous submission options

  • Idea rating & commenting

Summary:

  • Online Community and Feedback Widget

  • Knowledge Base for Self-Service

  • Help Desk / Ticketing System

Summary:

  • Interactive text analysis for open-ended questions

  • Built-in analysis, filter tools, reporting, sorting and downloading of results

  • Customizable styling and positioning, with amazing targeting capabilities

  • Full integration with Google Analytics & Publication via Google Tag Manager

Basic

$99.00
...for up to 60 users
Included in plan:
  • All features

PLUS

$199.00
...for up to 60 users
Included in plan:
  • All features

Premium

$299.00
...for up to 250 users
Included in plan:
  • All features

Pricing:

  • Starting from: $59.00/month
  • Credit card required: N/A
  • SMB plan starting at $59/mo.Professional plan starting at $175/mo.Enterprise plan starting at $299/mo.

FAQs:

    What is this service generally used for?
  • Collecting and processing Ideas form employees.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we offer 'Groups'.

  • Does this service offer an API?
  • Not currently.

  • What platforms does this service support?
  • All major browsers.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, training for Admins and a Tour for users.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Web analysts, online marketing managers, UX professionals and product managers

  • What is this service generally used for?
  • Conversion Rate Optimization (CRO), understanding visitor intent, understanding leave intent and UX improvements

  • What platforms does this service support?
  • Web and mobile-web based applications

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Adobe Analytics, Google Tag Manager, Unbounce, ClickTale, CrazyEgg, Inspectlet, Optimizely and Visual Website Optimizer

  • Does this service integrate with any other apps?
  • Yes. Google Analytics, Google Tag Manager and Unbounce

  • Does this service offer an API?
  • Yes: REST Reporting API, Widget API and Javascript API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. The professional plan comes with 3 user accounts. This can be expanded to more users

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Both support via email and phone. On-site FAQs.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
160
Followers:
193

Publisher:

Founded:
2011
Based in:
Tampa
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2014
Based in:
-
Employees:
2-10
Likes:
Followers:

Other:

Who uses Vetter
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Informizely
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Danish, Italian, French, Swedish, Norwegian, Dutch, Portuguese, Finnish, Polish, English, Spanish, German
Regional Restrictions:
No restrictions.
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