Compare Vetter vs Helprace

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Crozscore:

79%
what is this?
100%
35%
interest falling

Crozscore:

82%
what is this?
82%
44%
interest rising
Vetter screenshot view 4 more Helprace screenshot view 2 more

Software Description:

Gather Ideas from employees, implement them, give credit where its due. We have five core features that'll enable you to easily start gathering and implementing suggestions.

Software Description:

Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:

1) Prioritize ideas, questions and praise (and act on them)

2) Provide instant answers using Helprace search and self-service

3) Solve every customer issue using a simple help desk ticketing system.

Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.

Features:

  • Multi-User
  • Data Export
  • Data Visualization
  • Feedback Management
  • Employee Database

Features:

  • 360 Degree Feedback
  • Analytics
  • API
  • Feedback Management
  • Notifications
  • Email Integration
  • Billing/Invoicing
  • Customer Management
  • Social-Media Integration

Summary:

  • Idea Submission

  • Idea Challenges

  • Audting

  • Idea feeedback

  • Anonymous submission options

  • Idea rating & commenting

Summary:

  • Online Community and Feedback Widget

  • Knowledge Base for Self-Service

  • Help Desk / Ticketing System

Basic

$99.00
...for up to 60 users
Included in plan:
  • All features

PLUS

$199.00
...for up to 60 users
Included in plan:
  • All features

Premium

$299.00
...for up to 250 users
Included in plan:
  • All features

FAQs:

    What is this service generally used for?
  • Collecting and processing Ideas form employees.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we offer 'Groups'.

  • Does this service offer an API?
  • Not currently.

  • What platforms does this service support?
  • All major browsers.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, training for Admins and a Tour for users.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
Tampa
Employees:
11-50
Likes:
Followers:
4.24k

Other:

Who uses Vetter
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

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