Compare Versum vs mycloud vs Freshdesk

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Crozscore:

82%
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36%

Crozscore:

60%
what is this?
28%
interest falling

Crozscore:

85%
what is this?
79%
59%
interest falling
Versum screenshot view 4 more mycloud screenshot view 3 more Freshdesk screenshot

Software Description:

A handy appointment book, automatic appointment reminders and other messages, comprehensive customer database, inventory control, real-time statistics and detailed reports - the list goes on and on. Versum will give you all the tools you need to streamline your daily tasks and effectively manage and grow your business. Powerful marketing automation tools and the customer loyalty program will allow you to attract new customers, build customer loyalty and boost your sales.

Mobile access on any Internet-enabled device, a PC, Mac or a phone, will give you the freedom and flexibility you need, at any time and any place - at home, on the go, or on a holiday.

You don’t need to be a computer expert – using Versum is as easy as it gets. Just create an account and you’ll feel at home within minutes from signing up.
No installation required. No sign-up fees. No contracts.

Software Description:

A Comprehensive cloud based Property Management Software [PMS] to manage all your hotel operations.

Functionality includes:

  • Online reservations
  • Registrations
  • Check-in/checkout
  • Invoicing
  • Travel agent rates
  • Guest history
  • Housekeeping
  • Accounts receivable
  • Reports
  • Channel Manager
  • Website reservation engine
  • POS
  • and Third party interfaces.

Manage your property from any part of the world with a computer and a internet connection, for just $4 per room per month.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Dashboard
  • Customer Management
  • Contact Management
  • Calendar Management
  • Billing/Invoicing
  • Attendance Tracking
  • Feedback Management
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Scheduling
  • Timesheets
  • Task Scheduling/Tracking

Features:

  • Marketing Automation
  • Email Integration
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Tax Management
  • Multi-Currency
  • Dashboard
  • Multi-User

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

  • Technology For Today's Hotel Challenges

  • A comprehensive cloud based online hotel management software which is reliable and secure to manage your hotel’s operations

  • MYCLOUD IS MORE THAN JUST ANOTHER “PMS”, NOW SPEND MORE TIME SERVING YOUR GUEST AND NOT MANAGING IT.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Solo

$25.00
1 Employee
Included in plan:
  • Free implementation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Worktime schedules
  • Inventory management
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management

Basic

$39.00
2-6 Employees
Included in plan:
  • Free implemenation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Employee statistics
  • Worktime schedules
  • Commissions rates
  • Tipping management
  • Inventory management
  • Secure client data
  • Employee access restriction
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management
  • Resource management

Medium

$69.00
7-12 Employees
Included in plan:
  • Free implementation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Employee statistics
  • Worktime schedules
  • Commissions rates
  • Tipping management
  • Inventory management
  • Secure client data
  • Employee access restriction
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management
  • Resource management

Pro

$109.00
Unlimited
Included in plan:
  • Free implementation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Employee statistics
  • Worktime schedules
  • Commissions rates
  • Tipping management
  • Inventory management
  • Secure client data
  • Employee access restriction
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management
  • Resource management
  • Marketing automation

Basic

$4.00
unlimited user(s) / month
Included in plan:
  • Ideal solution for small hotels, just getting started
  • Hotel Software One POS
  • Web Booking Engine
  • Housekeeping
  • TripAdvisor
  • Accounts Receivable
  • Reports

Premium

$12.00
1 user(s) / month
Included in plan:
  • No Transaction Fee
  • Unlimited POS
  • Unlimited Interfaces
  • Unlimited Channels
  • Free Training
  • Account Manager
  • 24/7 Hotline
  • Everything you get in Standard plan, plus below

Standard

$8.00
unlimited user(s) / month
Included in plan:
  • Free Setup
  • Everything you get in Basic plan, plus below
  • Mobile POS Mobile Booking Engine
  • Two POS Accounts
  • 24/7 Online support
  • Interface Channel Manager

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, unlimited number of users.

  • Does this service offer guides, tutorials and or customer support?
  • Free setup assistance, free of charge email and phone customer service, guides, tutorials

  • What platforms does this service support?
  • Cloud system (works on any Internet-enabled device)

  • What is this service generally used for?
  • Managing and promoting beauty businesses

  • Who are the main user groups of this service?
  • Hair & beauty salons, barber shops, SPAs, welness centers, health centers

FAQs:

    Who are the main user groups of this service?
  • Small & Mid-sized Hotels
    Chain Hotels
    Bed & Breakfasts
    Camp Sites
    Resorts
    Motels

  • Does this service integrate with any other apps?
  • Easily connect to third party hardware like Epabx, Door Lock etc. via SmartLink.
    Charge with PesaPal
    Channel Manager with Revenue Management
    Worldpay
    TripAdvisor reviews using Review Express.
    Xero
    e-distribution within mycloud PMS
    authorize-net PCI compliant and certified Payment gateway to process credit card payments
    Paypal
    Desktop accounting software
    Incremental direct bookings from the world’s largest travel site​
    Start accepting card payments ​on front desk, Web booking engine or by telephone

  • What platforms does this service support?
  • Cloud PMS

  • What is this service generally used for?
  • Complete Hotel Management System to manage reservations, check-in, check-out, guest history, feedbacks, travel agents & companies.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
515

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses Versum
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses mycloud
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Greek, Italian, English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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