Compare Versum vs Freshdesk vs ezyCollect

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Crozscore:

84%
what is this?
100%
36%
interest rising

Crozscore:

86%
what is this?
80%
58%

Crozscore:

87%
what is this?
96%
33%
interest falling
Versum screenshot view 4 more Freshdesk screenshot ezyCollect screenshot view 2 more

Software Description:

A handy appointment book, automatic appointment reminders and other messages, comprehensive customer database, inventory control, real-time statistics and detailed reports - the list goes on and on. Versum will give you all the tools you need to streamline your daily tasks and effectively manage and grow your business. Powerful marketing automation tools and the customer loyalty program will allow you to attract new customers, build customer loyalty and boost your sales.

Mobile access on any Internet-enabled device, a PC, Mac or a phone, will give you the freedom and flexibility you need, at any time and any place - at home, on the go, or on a holiday.

You don’t need to be a computer expert – using Versum is as easy as it gets. Just create an account and you’ll feel at home within minutes from signing up.
No installation required. No sign-up fees. No contracts.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

ezyCollect automatically manages your account receivables and can help you to chase payments more proactively, saving you time and allowing you to chase more customers in your working day – which means better cash flow too!

ezyCollect is your all in one solution for debtor management. Automate manual tasks such as sending emails, SMS's and postal letters. Schedule phone calls for staff, manage disputes, track conversations and payment promises in the customer dashboard.

Escalate to lawyers and debt collectors with a click of a button.

Features:

  • Dashboard
  • Customer Management
  • Contact Management
  • Calendar Management
  • Billing/Invoicing
  • Attendance Tracking
  • Feedback Management
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Scheduling
  • Timesheets
  • Task Scheduling/Tracking

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Dashboard
  • Customer Management
  • Data Visualization
  • Accounts Receivable

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Collect overdue invoices faster and easier with ezyCollect accounts receivables software

  • Automate overdue invoice reminders that bump your business to the top of the payment queue

  • Get synced to your accounting system and start collecting in less than 30 minutes.

  • Automate, schedule, personalise & customise all your collection activities in minutes.

  • Keep the personal touch with polite, persistent reminders and thank you messages.

  • Faster collections means more cash and less interest. Be the first to get paid!

Solo

$25.00
1 Employee
Included in plan:
  • Free implementation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Worktime schedules
  • Inventory management
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management

Basic

$39.00
2-6 Employees
Included in plan:
  • Free implemenation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Employee statistics
  • Worktime schedules
  • Commissions rates
  • Tipping management
  • Inventory management
  • Secure client data
  • Employee access restriction
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management
  • Resource management

Medium

$69.00
7-12 Employees
Included in plan:
  • Free implementation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Employee statistics
  • Worktime schedules
  • Commissions rates
  • Tipping management
  • Inventory management
  • Secure client data
  • Employee access restriction
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management
  • Resource management

Pro

$109.00
Unlimited
Included in plan:
  • Free implementation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Employee statistics
  • Worktime schedules
  • Commissions rates
  • Tipping management
  • Inventory management
  • Secure client data
  • Employee access restriction
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management
  • Resource management
  • Marketing automation

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Xero Silver

$40.00
1 user(s) / month
Included in plan:
  • Up to 10 debtors

Xero Gold

$55.00
2 user(s) / month
Included in plan:
  • Up to 50 debtors

Xero Platinum

$79.00
3 user(s) / month
Included in plan:
  • Up to 500 debtors

Xero Enterprise

$135.00
unlimited user(s) / month
Included in plan:
  • Unlimited debtors

MYOB Silver

$40.00
1 user(s) / month
Included in plan:
  • Up to 10 debtors

MYOB Gold

$55.00
2 user(s) / month
Included in plan:
  • Up to 50 debtors

MYOB Platinum

$79.00
3 user(s) / month
Included in plan:
  • Up to 500 debtors

MYOB Enterprise

$135.00
unlimited user(s) / month
Included in plan:
  • Unlimited debtors

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, unlimited number of users.

  • Does this service offer guides, tutorials and or customer support?
  • Free setup assistance, free of charge email and phone customer service, guides, tutorials

  • What platforms does this service support?
  • Cloud system (works on any Internet-enabled device)

  • What is this service generally used for?
  • Managing and promoting beauty businesses

  • Who are the main user groups of this service?
  • Hair & beauty salons, barber shops, SPAs, welness centers, health centers

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, the software is designed for single users and teams.

  • What is this service generally used for?
  • Automated invoice management, debtor management and online payments.

  • Does this service integrate with any other apps?
  • Xero, MYOB

  • What are some applications this service is commonly used in tandem with?
  • Field service software like ServiceM8, Inventory management software like Datapel, Payments software like IntegraPay and Stripe.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our customer success team is based in Sydney, Australia, and offers training and support via webinars and phone. Customers can get in-app support within minutes. We have video tutorials, in-app education centre, blog, and free tools and templates.

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Mobile apps for iOS and Android

  • Who are the main user groups of this service?
  • Small to medium businesses, accountants, bookkeepers, any business issuing trade credit.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3.52k
Followers:
656

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
648
Followers:
1.04k

Other:

Who uses Versum
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ezyCollect
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
Only available in Australia
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