Compare Versum vs Freshdesk vs DJUBO

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Crozscore:

82%
what is this?
36%
interest falling

Crozscore:

86%
what is this?
81%
58%
no significant changes

Crozscore:

81%
what is this?
39%
interest rising
Versum screenshot view 4 more Freshdesk screenshot DJUBO screenshot view 5 more

Software Description:

A handy appointment book, automatic appointment reminders and other messages, comprehensive customer database, inventory control, real-time statistics and detailed reports - the list goes on and on. Versum will give you all the tools you need to streamline your daily tasks and effectively manage and grow your business. Powerful marketing automation tools and the customer loyalty program will allow you to attract new customers, build customer loyalty and boost your sales.

Mobile access on any Internet-enabled device, a PC, Mac or a phone, will give you the freedom and flexibility you need, at any time and any place - at home, on the go, or on a holiday.

You don’t need to be a computer expert – using Versum is as easy as it gets. Just create an account and you’ll feel at home within minutes from signing up.
No installation required. No sign-up fees. No contracts.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

The DJUBO Property Management System - Everything you need to run and manage your Hotel all in single dashboard. Ideal for use with managing vacation rentals, Hotels, Resorts, B&Bs, homestay, holiday home or hostels. Our intuitive interface allows you to easily manage your facilities, rooms, staff, guests, services, and tasks.

DJUBO PMS is also features a restaurant, Spa and laundry POS to let you manage kitchen items and beverages at your Hotel.

Role-based permissions mean that staffs only see what they need to see to do their jobs... Additional features, such as guest tagging, day notes, communication history, alerts, and internal staff messaging make day-to-day job functions easier.

Booking Chart - Intuitive interface, makes browsing through all your bookings a breeze, and collaboration becomes easier with real-time chart updation.

Email - After a booking is made the system can be set to automatically be send, voucher details, welcome emails, and a pre-arrival email, post departure email to the guest.

Features:

  • Dashboard
  • Customer Management
  • Contact Management
  • Calendar Management
  • Billing/Invoicing
  • Attendance Tracking
  • Feedback Management
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Scheduling
  • Timesheets
  • Task Scheduling/Tracking

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Payment Processor
  • Customer Management
  • Expense Tracking
  • Forecasting
  • Supplier Management
  • Scheduling
  • Notifications
  • Tax Management
  • Multi-Currency
  • Inventory Tracking
  • Multi-User
  • Dashboard
  • Calendar Management
  • Data Import
  • Data Export
  • Data Visualization

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

    No key features associated with this application.

Solo

$25.00
1 Employee
Included in plan:
  • Free implementation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Worktime schedules
  • Inventory management
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management

Basic

$39.00
2-6 Employees
Included in plan:
  • Free implemenation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Employee statistics
  • Worktime schedules
  • Commissions rates
  • Tipping management
  • Inventory management
  • Secure client data
  • Employee access restriction
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management
  • Resource management

Medium

$69.00
7-12 Employees
Included in plan:
  • Free implementation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Employee statistics
  • Worktime schedules
  • Commissions rates
  • Tipping management
  • Inventory management
  • Secure client data
  • Employee access restriction
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management
  • Resource management

Pro

$109.00
Unlimited
Included in plan:
  • Free implementation
  • Free support
  • Appointment book
  • Automatic appointment reminders
  • SMS and e-mail communication
  • Online booking
  • Financial reports
  • Employee statistics
  • Worktime schedules
  • Commissions rates
  • Tipping management
  • Inventory management
  • Secure client data
  • Employee access restriction
  • Automated data backups
  • Customer reviews
  • Facebook and Twitter integration
  • Gift voucher management
  • Resource management
  • Marketing automation

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Standard


1 user(s) / month
Included in plan:
  • $35.00/month

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, unlimited number of users.

  • Does this service offer guides, tutorials and or customer support?
  • Free setup assistance, free of charge email and phone customer service, guides, tutorials

  • What platforms does this service support?
  • Cloud system (works on any Internet-enabled device)

  • What is this service generally used for?
  • Managing and promoting beauty businesses

  • Who are the main user groups of this service?
  • Hair & beauty salons, barber shops, SPAs, welness centers, health centers

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Training
    Documentation
    Webinars
    Live Online

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Vacation Rentals
    Hotels
    Resorts
    B&Bs
    Homestay
    Holiday Home
    Hostels
    Guest House

  • What is this service generally used for?
  • Hotel Front Desk Management
    POS Management
    Payments and Invoice Management
    Reporting and Analytics

  • What platforms does this service support?
  • Web App
    Windows
    Macintosh
    iOS
    Android
    WinPhone
    BlackBerry

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Other:

Who uses Versum
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DJUBO
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Hindi, Armenian, Indonesian, Dutch, Romanian, Gujarati, French, English, Bulgarian, German
Regional Restrictions:
No restrictions.
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