Compare Versature vs Kixie vs MessageBird

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Crozscore:

74%
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100%
29%
interest rising

Crozscore:

76%
what is this?
27%
interest falling

Crozscore:

78%
what is this?
53%
39%
interest rising
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Software Description:

Versature is disrupting the Canadian telecommunications industry with cloud-based business VoIP communication solutions. Trusted by clients and partners across the country, Versature is an award winning company that is raising the bar with high quality, cost-effective technology and Canadian-based support.

Founded in 2003, Versature has a business VoIP subscriber base that is growing at a rate of 55% year-over-year. Operating on the principles of Customer Success, Versature takes a client-centric approach to all aspects of the business.

Versature is a customer-centric organization dedicated to providing the highest quality cloud-based business phone solutions to Canadian customers. The most common phrase we hear from our customer base is “Versature, it just works.”

Doing business with Versature is easy and our customers can count on getting the highest level of support from ordering to onboarding and customer support.

Features
All Versature plans and packages come packed with tons of valuable standard and not-so-standard business phone features.

Business and Operational Features

  • Local Area Codes
  • Advanced Auto Attendant/Digital Receptionist
  • Toll-Free
  • Call Queues
  • Ring Groups
  • Custom On-Hold Music or Messaging
  • Voicemail, Voicemail-to-Email, Voicemail Transcription
  • Real-Time Analytics and Dashboards
  • Real-Time Analytics and Dashboards
  • Geo-Redundant Data Centres
  • Disaster Recovery

Call Control Features

  • Call Forwarding
  • Call Hold
  • 3-Way Call Conferencing
  • Call Park and Retrieve
  • Find Me, Follow Me
  • Simultaneous Ring
  • Call Transfer
  • Do Not Disturb
  • Call Pull
  • Call Return

Administration Features

  • Sonar, Self Service Portal
  • Transparent Invoices
  • Detailed Call History

System Integrations

  • Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
  • Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
  • Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
  • Google Chrome: click to dial any embedded phonenumber from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
  • Open API: Versature provides an Open API for integrations with home-grown or off-the-shelf applications that your business may be using

EXTRAS

  • Call Recording, On-Demand Call Recording: add call recording functionality to specific extensions or groups of extensions for help in training, quality assurance, and compliance measures
  • Softphone Client for Mac, PC, Apple, or Android: take your Versature extension with you wherever you go with
  • Fax-to-Email, Fax-over-IP: get your faxes delivered to your email inbox for a unified communications experience

The Versature TRUST Initiative

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.

Software Description:

Sales is a numbers game
Know Your Numbers

Kixie serves Sales People and Sales Managers.

Sales People can:

  • Make more calls via click-to-call
  • Use our Power Dialer to automatically make calls
  • Send SMS messages from a business number
  • Track calls in CRM without additional effort
  • Local Presence dialing to increase connections

Sales Managers get:

  • Uniform call data in the CRM
  • Increased coaching opportunities though recorded calls and live call listening
  • Inbound Reporting to identify successful marketing campaigns
  • Faster Lead to Call times with Lead Caller

Software Description:

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

Features:

  • Softphone
  • Call Disposition
  • Call Tracking
  • Data Visualization
  • Notifications
  • Email Integration
  • Contact Management
  • External Integrations
  • Multi-User
  • API

Features:

  • Dashboard
  • Softphone
  • CRM Integration
  • Google Apps Integration
  • Lead Management
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • API
  • Notifications
  • Scheduling
  • External Integrations
  • Call Recording
  • Call Disposition
  • Click-to-Dial
  • Call Tracking

Features:

  • Dashboard
  • Call Tracking
  • Call Recording
  • Chat
  • Scheduling
  • Contact Management
  • Email Integration
  • Multi-User
  • Password & Access Management
  • External Integrations
  • Notifications
  • 2-Factor Authentication
  • API

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Essentials

$29.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Free Local Calling
  • 2500 Toll-Free Minutes

Professional

$34.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge
  • 5,000 Toll-Free Minutes

Enterprise

$44.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge + 1000 Minutes

Integrated

$15.00
1 user(s) / month
Included in plan:
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-Directional CRM Integration
  • Dashboard Login
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Onboarding Resources
  • Call Disposition Logging
  • Reporting Dashboard

Integrated

$35.00
1 user(s) / month
Included in plan:
  • Web Dialer
  • Click to Call
  • Find Me Follow Me
  • Presence Management
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-directional CRM integration
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Onboarding Resources
  • Call Disposition Logging
  • Reporting Dashboard
  • Email Support

Enterprise

$65.00
1 user(s) / month
Included in plan:
  • Web Dialer
  • Click to Call
  • Find Me Follow Me
  • Presence Management
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-directional CRM integration
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Training and Onboarding
  • Call Disposition Logging
  • Reporting Dashboard
  • SMS Messaging
  • Coaching Tools
  • Local Presence
  • Power Dialer
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • Integration api
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile App (iPhone/Android)
  • Phone + Email Support

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Number Lookup, and 2FA.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Who are the main user groups of this service?
  • Enterprises looking to reach their customers around the world.

  • What is this service generally used for?
  • Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions, customer feedback.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
309
Followers:

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.42k
Followers:
2.09k

Other:

Who uses Versature
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
French, English
Regional Restrictions:
Versature services businesses based out of Canada, however we can provide local U.S. phone numbers for regional presence.

Other:

Who uses Kixie
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MessageBird
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
Dutch, German, Spanish, French, English
Regional Restrictions:
No restrictions.
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