Compare Versature vs CloudRanger vs NetDispatcher

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Software Description:

Versature is a provider of SaaS-based unified communications solutions for Canadian businesses. With an exclusive focus on cloud-based VoIP services and call analytics, Versature delivers the highest quality phone systems, an intuitive feature set, superior enterprise integrations and in-depth call analytics to help businesses reach high-performance goals.

Versature is a customer-centric organization dedicated to providing the best solutions to Canadian customers. The most common phrase we hear from our customer base is “Versature, it just works.”

Doing business with Versature is easy and our customers can count on getting the highest level of support from ordering to onboarding and customer support.

Features
All Versature plans and packages come packed with tons of valuable standard and not-so-standard business phone features.

Business and Operational Features

  • Local Area Codes
  • Advanced Auto Attendant/Digital Receptionist
  • Toll-Free
  • Call Queues
  • Ring Groups
  • Custom On-Hold Music or Messaging
  • Voicemail, Voicemail-to-Email, Voicemail Transcription
  • Real-Time Analytics and Dashboards
  • Real-Time Analytics and Dashboards
  • Geo-Redundant Data Centres
  • Disaster Recovery
  • Integrations with Leading SaaS Technology
  • Mobile App

Call Control Features

  • Call Forwarding
  • Call Hold
  • 3-Way Call Conferencing
  • Call Park and Retrieve
  • Find Me, Follow Me
  • Simultaneous Ring
  • Call Transfer
  • Do Not Disturb
  • Call Pull
  • Call Return

Administration Features

  • Sonar, Self Service Portal
  • Transparent Invoices
  • Detailed Call History Short and Long-Term Call Recording*

System Integrations

  • Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
  • Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
  • Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
  • Google Chrome: click to dial any embedded phonenumber from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
  • Office 365 - With a single click, make a phone call from any number found in an email message, contact, calendar invite, document, or spreadsheet (viewed from your Google Chrome browser).
  • Social Caller ID - Know more about who is calling with social business intelligence from Google, Twitter, and Facebook for all calls coming into the Versature network.
  • blueButler - Insurance brokers can keep detailed call recordings and an audit trail with Versature's blueButler integration.
  • Google Sheets - Analyze detailed call data your way to view call performance and align or mashup with operational system data.

Insights

Versature Insights is a suite of tools that enables organizations to gain unique perspectives and uncover business trends based on data generated from phone-based communications. Companies can leverage their Versature call data to create a culture of high-achievement by gamifying individual and team performance, communicate service levels transparently to improve relationships, build brand loyalty, and remain compliant with industry standards and legislative requirements.

Customer Success

From the initial phone call, businesses are rest assured that they are partnering with a company who has a vested interest in their success. Versature customers enjoy a seamless onboarding process and appreciate the continual support and learning from Versature’s Technical Support and Customer Success Teams.

The Versature TRUST Initiative

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.

Software Description:

CloudRanger delivers cloud server management software for businesses, MSPs and enterprises. Its easy-to-use graphical interface offers users scheduling and backup policies to save time and money. An overall view of the entire server system gives users the most control over their cloud, while delivering enhanced disaster recovery management.

Key features of CloudRanger’s new platform include:

Server Management: CloudRanger gives users an overall view of their entire server system, including when individual servers are powered on, when backups occur and how long backups are stored.

Automated Scheduling: The scheduling module enables users to turn on servers only when needed, providing a more economical solution to server rental.

Backup Policies: Users can easily and regularly backup servers by setting a creation schedule and retention period, with the option to apply Amazon tags or other events identification.

Multi-region Backup: Improved disaster recovery management enables users to choose a second backup in alternate location to further protect against disaster and lost data.

File-level Recovery: Users have the option to drill down to file level to choose individual files to recover when restoring a backup.

Software Description:

REDUCE YOUR COSTS AND INCREASE PROFITS BY 20%
Field service management and office automation software for home improvement businesses

See how office automation and field service management and streamline your business. You’re known for quality workmanship in your community. Your customer service has earned a lot of word of mouth and repeat business.
But that admin work — if only you could automate it all away…
NetDispatcher is your answer to reducing filing cabinets worth of paperwork. Now you can connect your entire office and field staff electronically to ALL of your business information.

Simple and Easy to Use Field Service Platform.

Once you’ve tried field service management software, you’ll never want to go back to pen and paper again. Schedule a live demonstration with one of our qualified sales agents to see the power of office automation and field service management.

  • Connect schedules between the office and field staff: records can be accessed with any mobile device by field personnel and office staff. Schedules are updated or canceled with instantaneous push notifications
  • Reduce errors and increase ROI: Paperwork can be a hassle to locate, and sometimes get lost. NetDispatcher puts all your critical customer information, billing records, and other documents in a safe, secure online database, easily accessed through a simple point and click interface.
  • Integrates with your current accounting software: NetDispatcher integrates with over 65 accounting packages. Connect Sage, QuickBooks, and many others out of the box
  • Fully customizable platform: Your business is unique, and NetDispatcher is built to suit the needs of your contracting business
  • No more double entry bookkeeping: Now you can finally update expenses and receipts once let software do the rest.

Features:

  • Softphone
  • Call Disposition
  • Call Tracking
  • Data Visualization
  • Notifications
  • Email Integration
  • Contact Management
  • External Integrations
  • Multi-User
  • API

Features:

  • Dashboard
  • Notifications
  • Multi-User
  • API
  • Scheduling
  • Password & Access Management

Features:

  • API
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Supplier Management
  • Payroll
  • Project Management
  • Multi-User
  • Notifications
  • Inventory Tracking
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Summary:

    No key features associated with this application.

Summary:

  • We easily automate and schedule Amazon Web Services resources

  • We make backing up EBS Volumes and EC2 instances simple

  • We make scheduling non-production EC2 servers simple

  • Scheduled automation to meet your business needs

  • We offer peace of mind that backups are being done every time

  • It’s easy to use, for tech teams and project managers

  • You are busy, your time is precious - don’t waste it on manual, repetitive tasks

  • We reduce risk - you always have a backup for disaster recovery

Summary:

  • Simple, Form Based Work Orders

  • Streamline Customer Followup

  • Real-Time Dispatch

  • Drag-n-Drop Scheduling

  • Real-Time Reporting

  • Send and Recieve job updates on the fly

  • Automated Time Tracking

  • Mobile Workforce

  • Open API Integrations To Other Software Programs

Essentials

$29.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Free Local Calling
  • 2500 Toll-Free Minutes

Professional

$34.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge
  • 5,000 Toll-Free Minutes

Enterprise

$44.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge + 1000 Minutes

Startup

$49.00
2 user(s) / month
Included in plan:
  • Up to $2,500 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • 2 Users

Business

$149.00
5 user(s) / month
Included in plan:
  • Up to $7,500 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • Cross Region Backups
  • 5 Users
  • 5 Accounts
  • Slack Integration

Growth

$399.00
10 user(s) / month
Included in plan:
  • Up to $25,000 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • Cross Region Backups
  • Cross Account Backups (coming soon!)
  • 10 Users
  • Unlimited Accounts
  • Slack Integration & Webhooks

High Volume

$799.00
20 user(s) / month
Included in plan:
  • Up to $50,000 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • Cross Region Backups
  • Cross Account Backups (coming soon!)
  • 20 Users
  • Unlimited Accounts
  • Slack Integration & Webhooks
  • SSO, LDAP, SAML

Gold Plan Per User

$39.00
1 user(s) / month

Silver Plan Per User

$29.00
1 user(s) / month

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Our services are generally used for automating repetitive Amazon Web Services tasks such as backup policies and server management. By using our solution you can control costs by scheduling and optimizing your existing IT resources.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! We allow you to manage multi-user permissions and also to manage multiple Amazon Web Services accounts from one simple dashboard.

  • Who are the main user groups of this service?
  • CloudRanger is used by Managed Service Providers, IT Teams and entire Organisations, so specific access and user management can be set up accordingly.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We have a number of 'Getting started' videos to help get your account set up straight away!

  • What platforms does this service support?
  • Our web app is designed to support users of Amazon Web Services cloud.

FAQs:

    Does this service offer an API?
  • Yes we have a open API that each customer can use to connect other applications.

  • Does this service integrate with any other apps?
  • NetDispatcher integrates with many of the common CRM, accounting, ERP systems out of the box and offers a public API (Application Programming Interface) to enable fast link between systems. Sage, Microsoft NAV and Quickbooks are among the common one. We have over 70 different API connectors.

  • What platforms does this service support?
  • We hae a web application that supports any device that has a web broswer and data connection. We have all the same features as a mobile app like caching, offline mode and GPS. On our road map we have a IOS and Android app coming out also.

  • Who are the main user groups of this service?
  • We can work with any company that has a mobile work force. Usually when customers has over 5 trucks or 20 or more field service tech it makes sense to use our software. We have a domain experience in landscaping and HVAC

  • What are some applications this service is commonly used in tandem with?
  • Most common are Accounting programs like Quickbooks and Sage.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes we have multi-user support and sites for different business locations and crew base teams support.

  • What is this service generally used for?
  • We help schedule and dispatcher your field techs work order and track time in the field.

  • Does this service offer guides, tutorials and or customer support?
  • We have a online academy the users can use or we have web-based and onsite training avaible for a fee.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
195
Followers:
0

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
149

Other:

Who uses Versature
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English, French
Regional Restrictions:
Versature services businesses based out of Canada, however we can provide local U.S. phone numbers for regional presence.

Other:

Who uses CloudRanger
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses NetDispatcher
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
United States
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