Versature is a SaaS-based unified communications provider, delivering the highest-quality hosted VoIP, SIP trunking and call data solutions to the Canadian market. Trusted by clients and partners across Canada, Versature is raising the bar for business VoIP services with a suite of sophisticated features, enterprise integrations, free international calling to over 30 countries and innovative analytics tools to help businesses reach high-performance goals.
Versature is a customer-centric organization dedicated to providing the most reliable business tools to the Canadian market. From Versature’s 1:1 onboarding process to the dedicated Customer Support Managers, each Versature client receives the guidance and assistance they need to optimize their communications and customize a solution that caters to the business’ unique needs. The geo-redundant data centers and disaster recovery solutions ensures business continuity for clients regardless of natural disasters or weather impairments. Versature’s Canadian-based award-winning tech support team is reachable 24/7.
All Versature plans come packed with valuable standard and not-so-standard business phone features.
Business and Operational Features
- Local Area Codes
- Unlimited International Calling to 30+ Countries
- Advanced Auto Attendant/Digital Receptionist
- Call Queues
- Ring Groups
- Custom On-Hold Music or Messaging
- Voicemail, Voicemail-to-Email, Voicemail Transcription
- Real-Time Analytics and Dashboards
- Geo-Redundant Data Centres
- Disaster Recovery
- Integrations with Leading SaaS Platforms
- Mobile App
Call Control Features
- Call Forwarding
- Call Hold
- 3-Way Call Conferencing
- Call Park and Retrieve
- Find Me, Follow Me
- Simultaneous Ring
- Call Transfer
- Do Not Disturb
- Call Pull
- Call Return
- Sonar, Self Service Portal
- Transparent Invoices
- Detailed Call History Short and Long-Term Call Recording
- Call Data & Analytics Softwares
- System Integrations
Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
Google Chrome: click to dial any embedded phone number from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
Social Caller ID - Know more about who is calling with social business intelligence from Google, Twitter, and Facebook for all calls coming into the Versature network.
blueButler - Insurance brokers can keep detailed call recordings and an audit trail with Versature's blueButler integration.
Google Sheets - Analyze detailed call data your way to view call performance and align or mashup with operational system data.
Versature Insights is a suite of tools that enables organizations to gain unique perspectives and uncover business trends based on data generated from phone-based communications. Companies can leverage their Versature call data to create a culture of high-achievement by gamifying individual and team performance, communicate service levels transparently to improve relationships, build brand loyalty, and remain compliant with industry standards and legislative requirements.
From the initial phone call, businesses are rest assured that they are partnering with a company who has a vested interest in their success. Versature customers enjoy a seamless onboarding process and appreciate the continual support and learning from Versature’s Technical Support and Customer Success Teams.
The Versature TRUST Initiative
Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations, Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.
About AVOXI Core
With the AVOXI Core Cloud PBX phone system, your business can manage global and local communications from anywhere. It's easy to get started:
- Choose your toll free and local numbers (available for 120+ countries).
- Configure your extensions, softphones, phone system features.
- Start making and taking calls.
The AVOXI Core VoIP system includes 40+ business-class calling features, including:
- Call Forwarding
- Call Recording
- IVR/Virtual Attendant
- Ring Groups
- Call Conferencing
- Call Tracking
- Call Logs
- Voicemail to Email
- And more!
You can manage all of your phone numbers and features from the AVOXI Core Online Portal. All you and your team need to get started is a laptop and a reliable Internet connection.
Ready to learn more? Contact an AVOXI VoIP specialist today!
3CX covers all your business communication needs enabling employees to work productively while remote using voice apps and web conferencing. You can also easily set up remote business meetings without requiring apps and service customer requests via website live chat.
- Easy to manage PBX built for teleworking
- App Free Web/Video Conferencing
- Stay open safely with Website Live Chat
- Use office extensions anywhere with the Smartphone apps
No FAQs associated with this application.
Does this service offer guides, tutorials and or customer support?
Does this service offer multi-user capability (e.g. teams)?
The complete AVOXI Core User Guide is available for all customers. We also offer bi-weekly training webinars to help our customers get the most from the AVOXI Core system.
Customer support via chat, email, and phone is available at no extra charge should you need immediate assistance.
What is this service generally used for?
The AVOXI Core Cloud PBX phone system supports small and large teams alike. Contact an AVOXI VoIP specialist for a free quote for your team.
What platforms does this service support?
The AVOXI Core platform is used for local and global communications. Extension to extension calling on the Bria softphone is free, so it works well for companies with multiple locations or remote employees.
Who are the main user groups of this service?
Every AVOXI Core extension comes with a free Bria softphone that can be accessed from mobile phones or personal computers.
Does this service integrate with any other apps?
The AVOXI Core Cloud PBX phone system is used by international businesses of all sizes. The AVOXI Core Online Portal allows businesses to manage their phone numbers and business phone system features from anywhere. Toll free and local phone numbers make it easy for these businesses to reach prospects and customers worldwide.
Does this service offer an API?
Google Analytics, Google AdWords
What are some applications this service is commonly used in tandem with?
Not at this time.
Google Analytics, Google AdWords, Smart Queue Call Center Software
No FAQs associated with this application.