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About Verloop

Verloop is the world's smartest Hybrid(Bot+Human) Chatbot Builder Platform that helps businesses engage with their customers 24x7, 365 days a year.

With its fast evolving set of automation tools, you can use Verloop to

  • Automate Customer Support on your website
  • Generate more leads on your landing pages
  • Qualify leads in real-time
  • Improve buyer experience by assisted buying experience

Get started for free today and join 15,000+ businesses using Verloop.

How does Verloop differentiate itself from the competition?

When compared to traditional bot builder platforms, Verloop's

  • State of the art Machine Learning models deliver higher impact and conversion
  • Language agnostic bot builder framework helps your converse in the language of your choice
  • FAQ Automation lets visitors ask commonly asked questions to the bot and get answers super fast.
  • Live chat platform allows visitors to talk to your sales and support agents when needed.

About Olark

Olark helps its users to engage visitors on their website using instant messengers while viewing real-time and contextually relevant customer information. They can see visitor location, geographic location, and even shopping cart balances and contents.
Users can give their customers the answers they need immediately and gain powerful insights about what they want for relationships that last.
Olark live chat is the easiest way to boost sales, help solve issues and understand customers.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Summary

  • Sequencing Mapped-out responses for conversations.

  • AI Artificial intelligence (AI) and chatbot involvement.

  • Live Chat Live human component of conversations.

  • Customization Interface Quality of interface for designing and customizing conversation maps.

  • Targeting Overall quality of customer targeting based on needs or situations.

  • Profiles Creation and modification of customer profiles based on conversations.

  • Analytics Reporting based around specific and overall conversation results.

  • Lead Gathering Capture and organization of leads from conversations.

  • Sales Conversion Success rate of conversations leading to customer purchases.

Summary

  • Simple install: Just copy and paste an HTML snippet.

  • Visitor details: Know who and what's going on your website.

  • Transcripts: Every chat recorded for review.

  • Chat ratings: Get instant feedback from customers.

  • Reporting: Detailed, real-time reports.

  • Simple, predictable pricing: Pay per agent, not on chat volume.

  • Proactive chat: Directly or with targeted, automated rules.

  • Automation: Speed up your workflow and engage more customers.

Pricing

Free

Free
Included in plan:
  • FAQ Automation
  • Live Chat
  • Chatbot Builder
  • Verloop Bot Builder
  • FAQ Automation
  • Live-chat with agents
  • CRM Integration
  • CRM Integration
  • Facebook Bots
  • Facebook Bots
  • Conversation Reporting Support
  • Email and Phone

Business

$49.00
unlimited user(s) / month
Included in plan:
  • Unlimited Agents
  • Everything in Starter +
  • Zapier Integration
  • Zapier Integration
  • Live Dashboard
  • Lead Data Enrichment
  • Design Customization
  • Bot: Webhooks
  • Custom Data Integration
  • Lead Enrichment
  • Support: Email and Phone

Enterprise

$699.00
unlimited user(s) / month
Included in plan:
  • Customized reports
  • Everything in Business & Starter +
  • White Labeling
  • Onboarding & Training
  • Sandbox environment
  • Advanced Data Export
  • Customer Success Manager
  • Customised Reports
  • Optimization Consultation
  • Dedicated Customer Success Manager
  • Kick-off Strategy
  • Pre-Launch Technical Assistance
  • Bot Creation and Expert Optimisation
  • On-demand Technical Assistance

Pricing

  • Credit card required: No
  • Ultimate: $219 Month/15 operators.
    Platinum: $116 Month/8 operators.
    Gold: $44 Month/4 operators.
    Bronze: $15 Month/1 operator.
    14 days free trial for any plan.

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • It is used by sales and support teams in large enterprises, mid size business, non profits, small business.

  • What is this service generally used for?
  • Olark is generally used for live chat customer support.

  • What platforms does this service support?
  • Mobile and desktop — iPhone, Android, Windows and Mac

  • What are some applications this service is commonly used in tandem with?
  • This service is most commonly used in tandem with: FluidSurveys; Desk.com; Cayzu Help Desk; Pipeliner CRM; Zendesk; and Freshdesk.

  • Does this service integrate with any other apps?
  • Among others, it integrates with: Desk.com, Wordpress, Salesforce Sales Cloud, Zendesk, Freshdesk, Highrise CRM, SugarCRM, Groove, Talkdesk , Shopify, BigCommerce, PrestaShop, Magento , Volusion, 3dCart, Google Analytics, Unbounce, Segment.

  • Does this service offer an API?
  • Olark live chat has an API available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another and they can set up groups.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, knowledge base, online support, phone support, video tutorials.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2008
Based in:
Ann Arbor
Employees:
11-50
Likes:
Followers:

Other

Who uses Verloop
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Olark
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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