Compare Verloop vs LiveChat vs Chatra

View Listing View Listing View Listing

Crozscore

92%
what is this?
no significant changes

Crozscore

92%
what is this?
interest rising

Crozscore

86%
what is this?
no significant changes
Verloop screenshot view 1 more LiveChat screenshot view 3 more Chatra screenshot view 1 more

About Verloop

Verloop is the world's smartest Hybrid(Bot+Human) Chatbot Builder Platform that helps businesses engage with their customers 24x7, 365 days a year.

With its fast evolving set of automation tools, you can use Verloop to

  • Automate Customer Support on your website
  • Generate more leads on your landing pages
  • Qualify leads in real-time
  • Improve buyer experience by assisted buying experience

Get started for free today and join 15,000+ businesses using Verloop.

How does Verloop differentiate itself from the competition?

When compared to traditional bot builder platforms, Verloop's

  • State of the art Machine Learning models deliver higher impact and conversion
  • Language agnostic bot builder framework helps your converse in the language of your choice
  • FAQ Automation lets visitors ask commonly asked questions to the bot and get answers super fast.
  • Live chat platform allows visitors to talk to your sales and support agents when needed.

About LiveChat

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

About Chatra

Modern live chat and messaging solution designed to facilitate personal communication between businesses and their customers. Chatra welcomes potential buyers with the faces of your team and invites to get in touch through friendly, targeted auto-messages. Now it's much easier for you to send you a quick instant message rather than a formal, stuffy email.

You can reply from the agent dashboard in your browser, desktop app, and mobile app.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Summary

  • Sequencing Mapped-out responses for conversations.

  • AI Artificial intelligence (AI) and chatbot involvement.

  • Live Chat Live human component of conversations.

  • Customization Interface Quality of interface for designing and customizing conversation maps.

  • Targeting Overall quality of customer targeting based on needs or situations.

  • Profiles Creation and modification of customer profiles based on conversations.

  • Analytics Reporting based around specific and overall conversation results.

  • Lead Gathering Capture and organization of leads from conversations.

  • Sales Conversion Success rate of conversations leading to customer purchases.

Summary

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary

    No key features associated with this application.

Pricing

Free

Free
Included in plan:
  • FAQ Automation
  • Live Chat
  • Chatbot Builder
  • Verloop Bot Builder
  • FAQ Automation
  • Live-chat with agents
  • CRM Integration
  • CRM Integration
  • Facebook Bots
  • Facebook Bots
  • Conversation Reporting Support
  • Email and Phone

Business

$49.00
unlimited user(s) / month
Included in plan:
  • Unlimited Agents
  • Everything in Starter +
  • Zapier Integration
  • Zapier Integration
  • Live Dashboard
  • Lead Data Enrichment
  • Design Customization
  • Bot: Webhooks
  • Custom Data Integration
  • Lead Enrichment
  • Support: Email and Phone

Enterprise

$699.00
unlimited user(s) / month
Included in plan:
  • Customized reports
  • Everything in Business & Starter +
  • White Labeling
  • Onboarding & Training
  • Sandbox environment
  • Advanced Data Export
  • Customer Success Manager
  • Customised Reports
  • Optimization Consultation
  • Dedicated Customer Success Manager
  • Kick-off Strategy
  • Pre-Launch Technical Assistance
  • Bot Creation and Expert Optimisation
  • On-demand Technical Assistance

Pricing

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs

    No FAQs associated with this application.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
2-10
Likes:
Followers:

Other

Who uses Verloop
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other

Who uses Chatra
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Russian, German, Spanish, Portuguese, French, Dutch
Regional Restrictions:
No restrictions.
Back to top