Compare Veeva CRM vs DealerSocket vs Gigya

Veeva CRM

CRM
 (22)

Gigya

CRM
 (14)
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Crozscore:

83%
what is this?
75%
39%
interest rising

Crozscore:

84%
what is this?
76%
44%
no significant changes

Crozscore:

85%
what is this?
76%
49%
no significant changes
Veeva CRM screenshot view 4 more DealerSocket screenshot view 5 more Gigya screenshot view 5 more

Software Description:

Veeva CRM is primarily designed for life science companies, such as medical organizations, pharmaceutical institutions, and healthcare groups, and other industries. It solves order management, chatter collaboration, and mobile support needs.

This is an end-to-end multichannel solution that enables organizations to manage growth and adjust to the ever-changing business environment.

The software itself is cloud-based, along with the iOS app for mobile users.

Software Description:

DealerSocket offers a CRM solution for Franchise, Independent, and car dealers to handle fresh ups, phone ups and Internet leads all from one central platform. Many businesses spend a lot of time and money to get test drive appointments, and DealerSocket is taking aim at just this problem.

The platform comes with stylish and intuitive design, along with the dashboard that shows the review of the dealers performance. It streamlines car sales and marketing activities with proactive tools to manage leads, inventory, and customer experience.

The marketing automation module of this solution is mainly intended to create profitable opportunities designed to contact the right customer with the right message at the right time. The marketing features include: Multi-step Campaign Management, Email Marketing, Data Mining, MarketPlace, Reporting, and Call Management.

Software Description:

Gigya is developed for companies that want to build a better relationship with their customers and get to know their audience. They can do so using both traditional and social accounts to consolidate and manage cross-channel customer data.

Gigya extracts information across devices and accounts, storing them in a web-based database. This software provides businesses capabilities and functionalities which they can use to utilize social registrations, which in turn increases their customer value and social engagement.

Gigya was developed for consumer identity management and modern marketing. The service also offers APIs needed for reliable and scalable registration, authentication, profile management, data analytics and third-party integrations. This software is mostly used by eCommerce, media, travel, and publishing businesses, including well-known big brands.

Features:

  • Notifications
  • Data Visualization
  • Lead Management
  • Customer Management
  • Forecasting
  • Contact Management
  • Dashboard
  • API
  • External Integrations

Features:

  • Call Tracking
  • Scheduling
  • Lead Management
  • Notifications
  • API
  • Data Export
  • Data Import
  • Data Visualization
  • Marketing Automation
  • Inventory Tracking
  • External Integrations
  • Lead Scoring
  • Dashboard
  • Customer Management

Features:

  • Dashboard
  • Scheduling
  • Google Apps Integration
  • Notifications
  • Email Integration
  • Data Export
  • Data Import
  • 2-Factor Authentication
  • Contact Management
  • Password & Access Management
  • API
  • External Integrations
  • Customer Management

Summary:

  • Multichannel built in

  • Robust functionality

  • Speed & adaptability

  • One system for all

  • Pre-built integrations

  • Mobility

  • Extensibility

  • Unlimited customizations

  • Unlimited custom appsWorkflow and approval automation

  • Report history tracking

Summary:

  • Customer Database

  • Form Printing

  • Lease Management

  • Multi-step Campaign Management

  • Email Marketing

  • Email Marketing

  • MarketPlace

  • Fresh-ups

  • Phone-ups

  • Internet leads

Summary:

  • Social Login

  • Profile Management

  • Single Sign-On (SSO)

  • Registration-as-a-Service

  • Customer Insights

  • Analytics

  • Loyalty

  • Customer Identity Management

  • Identity and Access Management

  • Consumer Insights

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Veeva CRM are life sciences companies, such as, pharmaceutical companies, medical institutions, and healthcare organizations.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with Sales & Marketing applications.

  • What platforms does this service support?
  • This is a web-based service, with native iOS app offered.

  • What is this service generally used for?
  • This service is used as a multi-channel cloud CRM.

  • Does this service offer an API?
  • Yes, Veeva ofers API.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Sales Cloud, Aktana, Knipper, medidata, QPharma, TerrAlign, BOARD, Oracle Eloqua, Workato, Salesforce App Cloud, Roambi Analytics, Bedrock Data, Qstream.

FAQs:

    Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: Auto/Mate, AutoStar, Autosoft, CDK Digital Marketing, FEX DMS, DealerTrack, Reynolds & Reynolds, Quorum, MyDealerLot.

  • What is this service generally used for?
  • This service is generally used for CRM, marketing automation, and sales management.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Live Support, Email Support, Phone Support.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS native apps offered.

  • Who are the main user groups of this service?
  • DealerSocket is used by more than 100,000 users at over 3800 auto dealerships throughout the U.S., Canada, and Australia.

FAQs:

    What is this service generally used for?
  • This service is used for Customer Identity Management.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Gigya are eCommerce, media, travel, and publishing enterprises, including well-known big brands.

  • Does this service integrate with any other apps?
  • Integrations: Acquia, Adobe AudienceManager, Adobe Omniture, Akismet, The Appreciation, Engine, Baynote, Blueconic, Bluehornet, BlueKai, Bronto, CalmSea, Certona, Constant Contact, Convio, Core Audience, emarsys, ExactTarget, Experian, ExpressionENgine, FileMobile, Fun Mobility, Google, Hubspot, Hybris Software, Informatics, Intent, TunTo, Umbek, Tableau, Shopify, Smartify, Socure, StrongView, Scene7, Selligent, SendGrid, SailThru, Salesforce, SilverPop, Ooyala, Olapic, NetSuite, Mollom, MPP, MyBuys, Netino

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Phone Support, Videos, Webinars, Email Support.

  • What are some applications this service is commonly used in tandem with?
  • Gigya is commonly used in tandem with marketing automation and analytics software.

  • What platforms does this service support?
  • This is a web-based service.

  • Does this service offer an API?
  • Yes, it offers REST API.

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Other:

Who uses Veeva CRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
Turkish, Chinese, Japanese, English
Regional Restrictions:
No restrictions.

Other:

Who uses DealerSocket
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Gigya
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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