Compare UXRecord vs UXprobe vs Userlane

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57%
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Crozscore:

47%
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80%
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Software Description:

Mobile user research with: Videos, Screenshots, Heatmaps and End-user Feedback
For: Mobile building software groups
Who: Want to conduct user research and test, track and enhance in a collaborative environment the pre-launched and post-launched iOS and Android mobile applications with:
• Heatmaps
• Screen records
• First person video feedbacks
• Screenshot design improvements
UXRecord is a software recording and analytics web platform and mobile framework that helps you better understand what is the best UX fit for pre-launched and post-launched mobile applications.

UXRecord is divided into 2 frameworks working together with 1 collaborative dashboard
Frameworks:
• The first mobile framework created for iOS and Android devices is a new generation of mobile analytics integrated in the pre-launched mobile application offering our clients the possibility to view screen records, front face camera videos, heatmaps, design issues and solve the problems by collaborating with developers, designers and software testers.
• The second framework is offering the end-user the possibility to record and submit their front face camera feedback for your product, while you can analyze the heatmaps that were created.

Software Description:

UXprobe user testing is easy to use. You can create test projects and start testing in a few minutes. Webcam and screens are recorded during the tests. You can easily filter, annotate and find the most relevant moments in your videos. UXprobe displays all relevant UX metrics in real time. That gives you a clear picture on how well the tests are doing.

Software Description:

Userlane automates and optimizes user onboarding and employee training. Users are guided in real time through the actual software application with interactive step-by-step, on-screen guides. Our solution works as a navigation system for software applications.
As a result, anybody can immediately operate any software without any previous knowledge.

Key to Userlane’s technology are interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website.

These interactive guides steer each single user through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to optimally reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete.

Unlike video tutorials, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance, while they work in the application. This allows SaaS companies to streamline their onboarding experience, while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets in a more effective way.

Companies can reduce training costs and implement new software more rapidly and without any resilience to change.

Userlane provides the technology to create walkthrough guides in minutes, without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without effort.

Features:

  • Third-Party Plugins/Add-Ons
  • External Integrations
  • A/B Testing
  • Video
  • Data Export
  • Dashboard
  • Notifications
  • Multi-User
  • Data Visualization
  • Conversion Tracking
  • Password & Access Management

Features:

  • Dashboard
  • Multi-User
  • Data Visualization
  • API
  • Data Export

Features:

  • Employee Training
  • Onboarding
  • Employee Onboarding
  • Data Visualization
  • Dashboard
  • Customer Management
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • API
  • A/B Testing

Summary:

  • Mobile user research with screen records, screenshots, heatmaps and end-user video feedback

Summary:

  • The easiest and fastest way to test your website, app or prototype with real users.

  • See videos of your users and their screens.

  • Success and satisfaction metrics are collected and calculated automatically.

Summary:

  • No coding required

  • Multi-language support

  • User Onboarding

  • Employee Training

  • Userlane Assistant

  • In-depth analytics

  • User segmentation

  • Responsive design

  • Privacy Made in Germany

  • Editor mode

FAQs:

    What is this service generally used for?
  • Improving User Experience for mobile apps post- and pre-launch

  • Does this service integrate with any other apps?
  • We don't integrate with any other apps.

  • Who are the main user groups of this service?
  • Developers, Designers, Software Testers, Mobile Development Teams

  • What platforms does this service support?
  • We support the integration with native mobile apps that use Android or iOS - all the functionalities integrated with a web online platform.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we offer a collaborative dashboard where users can view, submit and analyze mobile data.

  • Does this service offer an API?
  • No, we don't currently offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer a tutorial on how to use and install the software.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Axure, InVision, Balsamiq.

  • Who are the main user groups of this service?
    • UX Professionals that want to perform user tests quickly and inexpensively.
    • Product Managers that want to add user testing to an agile dev process.
    • Marketing professionals that want to optimize CRO.
  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What is this service generally used for?
  • UXprobe shows you how your users experience your app or site and gives you concrete knowledge to make your user experience the best possible.

  • What platforms does this service support?
  • User tests run 100% in the browser without anything for testers to install.

FAQs:

    Who are the main user groups of this service?
  • The interactive guides which can be developed with our technology (the so-called Userlanes) can be used by any company which aims to automate their onboarding process or employee training in order to realize efficiency gains. Hence, the service is used by a wide-range of companies regarding the size and the industry. However, especially companies in the SaaS space and companies facing the digitization are using our technology.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multiple user can create Userlanes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer support via email and telephone. Additionally, the creation of the Userlanes is - of course - explained by a Userlane.

  • What is this service generally used for?
  • Userlanes can generally be applied to two use cases:
    User Onboarding & Employee Training

  • Does this service integrate with any other apps?
  • As mentioned above an integration of the Userlanes with services such as Zendesk, Intercom etc. is possible.

  • What platforms does this service support?
  • Userlane can be implemented on top of every existing web-based software or e-commerce website.

  • What are some applications this service is commonly used in tandem with?
  • Userlane integrates with the most popular CRM systems as well as helpdesk and marketing tools.

  • Does this service offer an API?
  • Yes.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
74
Followers:
16

Publisher:

Founded:
-
Based in:
Antwerp
Employees:
2-10
Likes:
192
Followers:
866

Publisher:

Founded:
-
Based in:
München
Employees:
51-200
Likes:
Followers:

Other:

Who uses UXRecord
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses UXprobe
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Norwegian, German, Spanish, Dutch, Swedish, Danish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Userlane
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
German, Spanish, Chinese, French, English, Italian
Regional Restrictions:
No restrictions.
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