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Usetiful screenshot view 1 more  SiteCore screenshot view 3 more

About Usetiful

Fight churn with great user onboarding!

Usetiful is a Digital Adoption Platform focused on user onboarding, feature adoption, and customer self-service. It is flexible and powerful while remaining simple and affordable.

With Usetiful you can build guided product tours, user onboarding checklists, and smart tooltips, all without coding!. Usetiful offers a free-forever version. It is well suited for single-page applications and complex SaaS portals.

About SiteCore

SiteCore is a cloud-based integrated customer experience and web content management platform developed for both marketing professionals and IT teams. It enables them to find a fast and simple way to customize, maintain, and integrate their websites.

This solution takes significant place on CMS applications market, delivering the effective solution for creating blogs, wikis, polls. Users can manage all kinds of content, and get control over consistent customers' experience on all of their B2C websites. The platform's best feature is the localization and regionalization that is set by the user.

SiteCore brings a whole new way how brands interact with customers, mainly by personalizing customers’ interactions with their brand. That means that all data sourced from website visits, social media, mobile devices, and finally from purchases is collected.

When it comes to pricing, it is based on the number of Sitecore server installations and simultaneous users.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Product Tours

  • User Onboarding Checklist

  • Hotspot beacons and Tooltips

  • Assistant (smart search widget)

  • Adoption and monetization popups

  • Design Customization

  • Cross Browser Support

  • Analytics

  • No coding required

  • User adoption

Summary

  • Sitecore Experience Profile™

  • Web experience mangement

  • Mobile experience management

  • Content and product management

  • Cross channel data analysis

  • Digital asset management

  • App experience management

  • Social experience

  • Commerce experience

  • Email experience

Pricing

Usetiful Free

Free
Included in plan:
  • 2000 assists / month
  • Unlimited MAU
  • 1 product tour
  • Smart tooltips

Usetiful Plus

$29.00
unlimited user(s) / month
Included in plan:
  • Everything from free, plus:
  • Unlimited product tours
  • 5000 assists / month
  • Customizable themes for a native look
  • Usage analytics
  • Hotspot beacons
  • Smart tooltips
  • User Onboarding Checklists

Usetiful Premium

$99.00
per 20.000 assists
Included in plan:
  • everything from Plus, additionally:
  • 20.000 or more monthly assists
  • 7 or more team members
  • No Usetiful branding, without watermarks
  • Improved account security
  • Assigned Customer Success Manager with online support options

Usetiful Enterprise


1 user(s) / month
Included in plan:
  • everything from Premium, plus:
  • Personalization - smart workflows based user's profile and skill level
  • Training
  • Salesforce, SAP and JIRA employee onboarding
  • 24/7 support with SLA

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, direct customer support via email or chat. Customer Success Manager available for a video-call or screen-sharing. Tutorials and how to videos for self-service. Available community of expert users.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, in all paid plans

  • Does this service offer an API?
  • Yes, FE and BE APIs

  • What platforms does this service support?
  • All web browsers

  • What is this service generally used for?
  • User churn reduction
    User onboarding and adoption
    Feature roll-out
    Monetization popups

  • Does this service integrate with any other apps?
  • Yes, using Open APIs.

  • What are some applications this service is commonly used in tandem with?
  • Google Tag Manager (for easier installation), Google Chrome (for previews using the Usetiful browser plugin)

  • Who are the main user groups of this service?
  • Product managers, User Experience Designers, Marketers, Digital Product Owners

FAQs

    Does this service integrate with any other apps?
  • Integrations: Microsoft Dynamics CRM, Widen, Widen Collective, SharePoint, Canto Digital Asset Mgmt, SharpSpring, Webdam, Bynder, Asset Bank, Third Light, QBank DAM, AnswerRocket, Kapost, Curata, Wedia, SnapApp, MediaBeacon, Siteimprove, SyncForce, Smartling, Stackla, Aprimo Digital Asset Management, and Digizuite™ DAM.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Microsoft Azure.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Deployments: Cloud, on-premises, or hybrid.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Support Portal.

  • What is this service generally used for?
  • This service is generally used for web content management (WCM).

  • Who are the main user groups of this service?
  • Users of SiteCore are SMEs and large enterprises.

  • Does this service offer an API?
  • No.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
52

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
21k

Other

Who uses Usetiful
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses SiteCore
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, Danish, German, Dutch, French, Swedish, Japanese, Chinese
Regional Restrictions:
No restrictions.
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