Compare Usetiful vs LifeRay vs Waitwhile

Usetiful 25 Customer Experience	LifeRay 19 Customer Experience	Waitwhile 42 Customer Experience
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Crozscore 87% what is this? User Happiness: 96% Press Buzz: 34% User Trend: interest falling	Crozscore 90% what is this? User Happiness: 90% Press Buzz: 54% User Trend: interest rising	Crozscore 94% what is this? User Happiness: 98% Press Buzz: 46% User Trend: interest falling
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About Usetiful Fight churn with great user onboarding! Usetiful is a Digital Adoption Platform focused on user onboarding, feature adoption, and customer self-service. It is flexible and powerful while remaining simple and affordable. With Usetiful you can build guided product tours, user onboarding checklists, and smart tooltips, all without coding!. Usetiful offers a free-forever version. It is well suited for single-page applications and complex SaaS portals.	About LifeRay Liferay helps companies build and connect targeted digital experiences across web, mobile, social, and in-store. Users can make the most of its technology to arrange personalized customer experiences and to support a deeper understanding their audience. This is an out-of-the-box solution, mainly for its open-source portal framework, flexibility, and ability to integrate with users' existing backend systems. LifeRay has its own marketplace, where developers can contribute their ideas to the community. When it comes to deployment, there are cloud-based, installed, and virtual server environment options available. The main features that make this platform stand out are experience and business models that can be created on the same platform, the whole customer journey unification, and connection of all user's audiences. All this makes LifeRay one of the best Enterprise-Ready Portal Solutions on market.	About Waitwhile Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times, and keeping everyone informed via SMS and email. Plus, it comes with a powerful API to integrate with. Forever free to use for 100 guests per month. Features include: Easy to use waitlist - Manage your waitlist on any device, even without WiFi. Smart messaging - Keep customers informed about their place in line via SMS and emails. Check-in kiosk - Let customers sign up for your waitlist - online or in your store. TV screen waitlist - Show your waitlist on the big screen to keep everyone informed. Customer insights - Capture all your customer visits automatically. Send a campaign to frequent visitors or re-engage old ones. Online scheduling - Let customers schedule bookings and sync appointments with waitlist automatically. Wait time & analytics - Get accurate wait times and learn about your visit trends to improve your operations. API and integrations - Build with our flexible API or use ready-made integrations with 1000+ services.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary Product Tours User Onboarding Checklist Hotspot beacons and Tooltips Assistant (smart search widget) Adoption and monetization popups Design Customization Cross Browser Support Analytics No coding required User adoption	Summary Approval Process Control Has featureAudience Targeting Audit Blogs Categories & Tags Has featureDocuments & Media Library Forums/Message Boards Geolocation Inline Image Editor Responsive Themes	Summary No key features associated with this application.
Pricing Usetiful Free Free Included in plan: 2000 assists / month Unlimited MAU 1 product tour Smart tooltips Usetiful Plus $29.00 unlimited user(s) / month Included in plan: Everything from free, plus: Unlimited product tours 5000 assists / month Customizable themes for a native look Usage analytics Hotspot beacons Smart tooltips User Onboarding Checklists Usetiful Premium $99.00 per 20.000 assists Included in plan: everything from Plus, additionally: 20.000 or more monthly assists 7 or more team members No Usetiful branding, without watermarks Improved account security Assigned Customer Success Manager with online support options Usetiful Enterprise 1 user(s) / month Included in plan: everything from Premium, plus: Personalization - smart workflows based user's profile and skill level Training Salesforce, SAP and JIRA employee onboarding 24/7 support with SLA		Pricing Free Free Included in plan: Up to 100 waitlisted guest parties per month Upgrade to another plan anytime Customizable SMS and email alerts Waitlist modified to your needs Assign staff and services Smart wait time estimation Public waitlist and Check-in Station Customer CRM Analytics and Statistics Real-time updates Starter $59.00 1 user(s) / month Included in plan: Up to 1k waitlisted guest parties per month Everything in free Multiple waitlists and locations Bookings and scheduling Add team members Add your logo and design Email and chat support 1:1 help to get started Business $159.00 1 user(s) / month Included in plan: Up to 10k waitlisted guest parties per month Everything in starter Export customer data Phone support Daily backups Whitelabel branding Enterprise 1 user(s) / month Included in plan: Infinite guests Everything in business More support Product training Tailor-made features Audit logs Data anonymization Service level agreement (SLA)
FAQs Does this service offer guides, tutorials and or customer support? Yes, direct customer support via email or chat. Customer Success Manager available for a video-call or screen-sharing. Tutorials and how to videos for self-service. Available community of expert users. Does this service offer multi-user capability (e.g. teams)? Yes, in all paid plans Does this service offer an API? Yes, FE and BE APIs What platforms does this service support? All web browsers What is this service generally used for? User churn reduction User onboarding and adoption Feature roll-out Monetization popups Does this service integrate with any other apps? Yes, using Open APIs. What are some applications this service is commonly used in tandem with? Google Tag Manager (for easier installation), Google Chrome (for previews using the Usetiful browser plugin) Who are the main user groups of this service? Product managers, User Experience Designers, Marketers, Digital Product Owners	FAQs Who are the main user groups of this service? Main users of LifeRay are enterprise-level organizations. What platforms does this service support? Deployments: cloud-based, installed-Windows, installed-Mac. Does this service integrate with any other apps? LifeRay integrates with CRM, ERP, and social media platforms. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service offer an API? Yes, it offers API. Does this service offer guides, tutorials and or customer support? Support: Community, 24-Hour Phone Support. What is this service generally used for? This is a Digital Experience Platform.	FAQs Does this service integrate with any other apps? 1000+ apps including Salesforce, Slack, Google Sheets, MailChimp, Square and SurveyMonkey. Who are the main user groups of this service? App Automotive Bar & Nightclub Beauty salon Cafe Doctor & Hospital Entertainment Events Hair & Barber Training & Gym Housing & Lodging IT Service Logistics Rentals Restaurant School & University Spa & Massage Store & Retail Does this service offer an API? Yes. Does this service offer guides, tutorials and or customer support? Yes. What platforms does this service support? Web, iOS and Android. Does this service offer multi-user capability (e.g. teams)? Yes. What is this service generally used for? Whether you're a restaurant, beauty salon, retailer or event organizer, Waitwhile gives you a smart and simple waitlist with customizable SMS alerts. It's about time to make your customers happier and your business run smoother. What are some applications this service is commonly used in tandem with? Salesforce, Slack, and Square.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 55	Vendor Information Founded: - Based in: Diamond Bar Employees: 501-1000 Likes: Followers: 9.86k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 168
Other Who uses Usetiful Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses LifeRay SMEs Enterprises Desktop Platforms: Web App Languages: English, German, Spanish, French, Italian, Portuguese, Chinese, Japanese Regional Restrictions: No restrictions.	Other Who uses Waitwhile Startups SMEs Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Languages: English Regional Restrictions: Can be localized to every language.