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About Usetiful

Fight churn with great user onboarding!

Usetiful is a Digital Adoption Platform focused on user onboarding, feature adoption, and customer self-service. It is flexible and powerful while remaining simple and affordable.

With Usetiful you can build guided product tours, user onboarding checklists, and smart tooltips, all without coding!. Usetiful offers a free-forever version. It is well suited for single-page applications and complex SaaS portals.

About LifeRay

Liferay helps companies build and connect targeted digital experiences across web, mobile, social, and in-store. Users can make the most of its technology to arrange personalized customer experiences and to support a deeper understanding their audience.

This is an out-of-the-box solution, mainly for its open-source portal framework, flexibility, and ability to integrate with users' existing backend systems. LifeRay has its own marketplace, where developers can contribute their ideas to the community. When it comes to deployment, there are cloud-based, installed, and virtual server environment options available.

The main features that make this platform stand out are experience and business models that can be created on the same platform, the whole customer journey unification, and connection of all user's audiences. All this makes LifeRay one of the best Enterprise-Ready Portal Solutions on market.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Product Tours

  • User Onboarding Checklist

  • Hotspot beacons and Tooltips

  • Assistant (smart search widget)

  • Adoption and monetization popups

  • Design Customization

  • Cross Browser Support

  • Analytics

  • No coding required

  • User adoption

Summary

  • Approval Process Control

  • Has featureAudience Targeting

  • Audit

  • Blogs

  • Categories & Tags

  • Has featureDocuments & Media Library

  • Forums/Message Boards

  • Geolocation

  • Inline Image Editor

  • Responsive Themes

Pricing

Usetiful Free

Free
Included in plan:
  • 2000 assists / month
  • Unlimited MAU
  • 1 product tour
  • Smart tooltips

Usetiful Plus

$29.00
unlimited user(s) / month
Included in plan:
  • Everything from free, plus:
  • Unlimited product tours
  • 5000 assists / month
  • Customizable themes for a native look
  • Usage analytics
  • Hotspot beacons
  • Smart tooltips
  • User Onboarding Checklists

Usetiful Premium

$99.00
per 20.000 assists
Included in plan:
  • everything from Plus, additionally:
  • 20.000 or more monthly assists
  • 7 or more team members
  • No Usetiful branding, without watermarks
  • Improved account security
  • Assigned Customer Success Manager with online support options

Usetiful Enterprise


1 user(s) / month
Included in plan:
  • everything from Premium, plus:
  • Personalization - smart workflows based user's profile and skill level
  • Training
  • Salesforce, SAP and JIRA employee onboarding
  • 24/7 support with SLA

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, direct customer support via email or chat. Customer Success Manager available for a video-call or screen-sharing. Tutorials and how to videos for self-service. Available community of expert users.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, in all paid plans

  • Does this service offer an API?
  • Yes, FE and BE APIs

  • What platforms does this service support?
  • All web browsers

  • What is this service generally used for?
  • User churn reduction
    User onboarding and adoption
    Feature roll-out
    Monetization popups

  • Does this service integrate with any other apps?
  • Yes, using Open APIs.

  • What are some applications this service is commonly used in tandem with?
  • Google Tag Manager (for easier installation), Google Chrome (for previews using the Usetiful browser plugin)

  • Who are the main user groups of this service?
  • Product managers, User Experience Designers, Marketers, Digital Product Owners

FAQs

    Who are the main user groups of this service?
  • Main users of LifeRay are enterprise-level organizations.

  • What platforms does this service support?
  • Deployments: cloud-based, installed-Windows, installed-Mac.

  • Does this service integrate with any other apps?
  • LifeRay integrates with CRM, ERP, and social media platforms.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Community, 24-Hour Phone Support.

  • What is this service generally used for?
  • This is a Digital Experience Platform.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
52

Vendor Information

Founded:
-
Based in:
Diamond Bar
Employees:
501-1000
Likes:
Followers:
9.87k

Other

Who uses Usetiful
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses LifeRay
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, German, Spanish, French, Italian, Portuguese, Chinese, Japanese
Regional Restrictions:
No restrictions.
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