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About Usetiful

Fight churn with great user onboarding!

Usetiful is a Digital Adoption Platform focused on user onboarding, feature adoption, and customer self-service. It is flexible and powerful while remaining simple and affordable.

With Usetiful you can build guided product tours, user onboarding checklists, and smart tooltips, all without coding!. Usetiful offers a free-forever version. It is well suited for single-page applications and complex SaaS portals.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Product Tours

  • User Onboarding Checklist

  • Hotspot beacons and Tooltips

  • Assistant (smart search widget)

  • Adoption and monetization popups

  • Design Customization

  • Cross Browser Support

  • Analytics

  • No coding required

  • User adoption

Pricing

Usetiful Free

Free
Included in plan:
  • 2000 assists / month
  • Unlimited MAU
  • 1 product tour
  • Smart tooltips

Usetiful Plus

$29.00
unlimited user(s) / month
Included in plan:
  • Everything from free, plus:
  • Unlimited product tours
  • 5000 assists / month
  • Customizable themes for a native look
  • Usage analytics
  • Hotspot beacons
  • Smart tooltips
  • User Onboarding Checklists

Usetiful Premium

$99.00
per 20.000 assists
Included in plan:
  • everything from Plus, additionally:
  • 20.000 or more monthly assists
  • 7 or more team members
  • No Usetiful branding, without watermarks
  • Improved account security
  • Assigned Customer Success Manager with online support options

Usetiful Enterprise


1 user(s) / month
Included in plan:
  • everything from Premium, plus:
  • Personalization - smart workflows based user's profile and skill level
  • Training
  • Salesforce, SAP and JIRA employee onboarding
  • 24/7 support with SLA

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, direct customer support via email or chat. Customer Success Manager available for a video-call or screen-sharing. Tutorials and how to videos for self-service. Available community of expert users.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, in all paid plans

  • Does this service offer an API?
  • Yes, FE and BE APIs

  • What platforms does this service support?
  • All web browsers

  • What is this service generally used for?
  • User churn reduction
    User onboarding and adoption
    Feature roll-out
    Monetization popups

  • Does this service integrate with any other apps?
  • Yes, using Open APIs.

  • What are some applications this service is commonly used in tandem with?
  • Google Tag Manager (for easier installation), Google Chrome (for previews using the Usetiful browser plugin)

  • Who are the main user groups of this service?
  • Product managers, User Experience Designers, Marketers, Digital Product Owners

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
57

Other

Who uses Usetiful
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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