Compare Uservoice vs Zimplu CRM vs Helpsumo

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Crozscore:

87%
what is this?
78%
61%
no significant changes

Crozscore:

52%
what is this?
23%
interest falling

Crozscore:

57%
what is this?
25%
interest falling
Uservoice screenshot view 1 more Zimplu CRM screenshot view 4 more Helpsumo screenshot view 2 more

Software Description:

All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.

Software Description:

Your sales agents can better manage accounts, leads, planning, forecasting and sales analysis with Zimplu CRM. Once our solution is implemented, the sales pipeline will flow smoother and your team will spend more time actually selling.

Having a detailed knowledge of your business performance and a deep understanding of your customers is critical for senior management. Reports and graphical charts are easy to run and they provide at-a-glance insight into business and employee performance.

Zimplu CRM needs less administration than other similar solutions. It enables you to respond faster to customer service issues, to anticipate and to deliver consistent customer care that contributes to long-term business profitability.

Software Description:

Helpsumo is one of the best customer support software on the market. Helpsumo is a complete online helpdesk solution that offers a flexible ticketing system, E-mail, social media, live chat and self-help knowledge base solutions.

Helpsumo is a feature packed solution designed for the needs of all small business. It provide different types of pricing plans for all size of business. For more details, visit our website.

Features:

  • Analytics
  • Customer Management
  • Social-Media Integration
  • Email Integration

Features:

  • Dashboard

Features:

  • Chat
  • Dashboard
  • Customer Management
  • Lead Management
  • Email Integration

Summary:

  • Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface

  • Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience

  • Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system

Summary:

  • Support Tickets

  • Advanced Search and Filtering

  • Activity and Sales Reports

  • Opportunities and Quote Management

  • Notes & Files Regarding Customers

  • Contact Management

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • 12 EUR/ Month/ User.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Sales and Marketing departments

  • What is this service generally used for?
  • Sales

  • What platforms does this service support?
  • Web-based, Android native mobile app and mobile interface for all other mobile OS (iOS, Blackberry etc.)

  • What are some applications this service is commonly used in tandem with?
  • Email

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Publisher:

Founded:
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Based in:
Bucharest
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
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Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Helpsumo
  • Startups
Regional Restrictions:
No restrictions.
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