Compare Uservoice vs Copper vs SAP CRM

Copper

CRM
 (721)

SAP CRM

CRM
 (2)
More Information More Information More Information

Crozscore:

87%
what is this?
78%
61%
interest rising

Crozscore:

90%
what is this?
90%
38%
interest rising

Crozscore:

94%
what is this?
90%
62%
interest rising
Uservoice screenshot view 1 more Copper screenshot view 2 more SAP CRM screenshot view 4 more

Software Description:

All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.

Software Description:

Copper's customer relationship management system gives you everything you need from sales lead to close.

Copper helps users to create a repeatable sales process with a wide range of features including sales reports and analytics, visual pipeline management, multiple device usability, integration with most existing systems across accounting, HR, marketing, etc.

Software Description:

Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM.

SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels.

The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.

Features:

  • Analytics
  • Customer Management
  • Social-Media Integration
  • Email Integration

Features:

  • Contact Management
  • Contact Sharing
  • Lead Management
  • Project Management
  • Social-Media Integration
  • Email Integration
  • Forecasting

Features:

  • Audience Targeting
  • Data Visualization
  • Email Integration
  • API
  • Dashboard
  • Forecasting
  • Calendar Management
  • Task Scheduling/Tracking
  • External Integrations
  • Lead Scoring
  • Brand Management
  • Customer Management
  • Contact Management
  • Marketing Automation
  • Lead Management

Summary:

  • Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface

  • Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience

  • Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system

Summary:

  • Detailed sales reports and analytics.

  • Stay on top of leads across multiple devices.

  • Visualize your pipeline to predict what’s going to close and when.

  • Works across entire Google Apps portfolio.

  • Integrates with all your existing systems.

Summary:

  • On-Premise Deployment

  • Marketing Resource Management

  • Marketing Analytics

  • Campaign Management

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Yes, SAP offers a set of public APIs.

  • Does this service offer guides, tutorials and or customer support?
  • SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is mainly used in tandem with marketing automation software, and purchasing and procurement solution.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management.

  • What platforms does this service support?
  • SAP CRM supports web-based applications, Windows, and Mac.

  • Who are the main user groups of this service?
  • The main user groups of SAP CRM are enterprises of all sizes.

  • Does this service integrate with any other apps?
  • Yes, it integrates with:

    Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
18.2k

Publisher:

Founded:
2014
Based in:
San Francisco
Employees:
11-50
Likes:
2.56k
Followers:
1.87k

Publisher:

Founded:
-
Based in:
Walldorf
Employees:
10001+
Likes:
1.06m
Followers:
5.42k

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses SAP CRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, Portuguese, German, French, Italian, Russian, English, Japanese, Chinese, Hindi, Dutch
Regional Restrictions:
No restrictions.
Back to top