Compare Uservoice vs Pure Chat vs ReviewTrackers

About Uservoice

All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.

About Pure Chat

Pure Chat is the best live chat tool for small business websites & sales professionals.

It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate.

Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.

About ReviewTrackers

ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.

Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.

Features

• Analytics
• API
• Calendar Management
• Contact Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Google Apps Integration
• Multi-User
• Notifications
• Scheduling
• Third-Party Plugins/Add-Ons
• Call Tracking
• Softphone
• Review Monitoring
• Net Promoter Score

Features

• Analytics
• API
• Calendar Management
• Contact Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Google Apps Integration
• Multi-User
• Notifications
• Scheduling
• Third-Party Plugins/Add-Ons
• Call Tracking
• Softphone
• Review Monitoring
• Net Promoter Score

Features

• Analytics
• API
• Calendar Management
• Contact Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Google Apps Integration
• Multi-User
• Notifications
• Scheduling
• Third-Party Plugins/Add-Ons
• Call Tracking
• Softphone
• Review Monitoring
• Net Promoter Score

Summary

• Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface

• Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience

• Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system

Summary

• Live chat for your website

• Easy to set up fully customizable widget.

• Chat transcripts to pick up conversations where you left off.

• Monitor how operators are doing with rating statistics.

• Take chats on the go with Pure Chat mobile apps.

Summary

• Review Alerts

• Customer Surveys

• Reporting and Analytics

Pricing

• Starting from: $49.00/month
• Credit card required: No

• $49 Per Month / Per Location

FAQs

No FAQs associated with this application.

FAQs

No FAQs associated with this application.

FAQs

Who are the main user groups of this service?

• Brick and Mortar Enterprise and Small Businesses

Does this service integrate with any other apps?

• Hootsuite and Zapier

Does this service offer an API?

• Yes

Does this service offer multi-user capability (e.g. teams)?

• Yes, multi-level dashboard access for your entire team.

Does this service offer guides, tutorials and or customer support?

• Yes, we are known for our world class white glove support that offers free training, guides and tutorials.

Vendor Information

Vendor Information

Vendor Information

Other

Other

Other

• SMEs
• Agencies
• Enterprises

• Web App