Compare Uservoice vs Formilla vs ReviewTrackers

About Uservoice

All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.

About Formilla

Increase sales and improve customer support with Formilla's live chat software

Allow your visitors to chat with you live if they have any questions or need support on your website.

About ReviewTrackers

ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.

Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.

Features

• Analytics
• API
• Calendar Management
• Contact Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Google Apps Integration
• Multi-User
• Notifications
• Scheduling
• Third-Party Plugins/Add-Ons
• Call Tracking
• Softphone
• Review Monitoring
• Net Promoter Score

Features

• Analytics
• API
• Calendar Management
• Contact Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Google Apps Integration
• Multi-User
• Notifications
• Scheduling
• Third-Party Plugins/Add-Ons
• Call Tracking
• Softphone
• Review Monitoring
• Net Promoter Score

Features

• Analytics
• API
• Calendar Management
• Contact Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Google Apps Integration
• Multi-User
• Notifications
• Scheduling
• Third-Party Plugins/Add-Ons
• Call Tracking
• Softphone
• Review Monitoring
• Net Promoter Score

Summary

• Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface

• Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience

• Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system

Summary

• Chat via iPhone/iPad and Android Devices: Chat via your mobile device by using our iPhone/iPad or Android apps!

• Real-time Visitor Monitoring: Real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them.

• Chat Button Location: Easily move the position of the "Chat with us" and "Email us" buttons and forms to the bottom left or right of your website with our customization options.

• Chat History: Access your chat history and offline emails as well via the Formilla.com Live Chat Customer Inbox help desk solution.

• Offline Email Form: Formilla.com Live Chat automatically displays as an 'Email us' button on your site when you're offline.

• Add Private Comments: Formilla.com Live Chat gives you the ability to add private comments to any live chat historical record in your Customer Inbox help desk.

Summary

• Review Alerts

• Customer Surveys

• Reporting and Analytics

Pricing

• Starting from: $49.00/month
• Credit card required: No

• $49 Per Month / Per Location

FAQs

No FAQs associated with this application.

FAQs

No FAQs associated with this application.

FAQs

Who are the main user groups of this service?

• Brick and Mortar Enterprise and Small Businesses

Does this service integrate with any other apps?

• Hootsuite and Zapier

Does this service offer an API?

• Yes

Does this service offer multi-user capability (e.g. teams)?

• Yes, multi-level dashboard access for your entire team.

Does this service offer guides, tutorials and or customer support?

• Yes, we are known for our world class white glove support that offers free training, guides and tutorials.

Vendor Information

Vendor Information

Vendor Information

Other

Other

Other

• SMEs
• Agencies
• Enterprises

• Web App