All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.
Keeping keeps support simple by adding helpdesk functionalities straight into any Gmail or Google App email account. It allows you and your team to manage customer support directly from your current mailbox, without having to use an external helpdesk.
Thanks to Keeping, you and your team will spend less time answering support emails because Keeping automatically suggests possible responses to repetitive questions based on previous answers. If no match is found to the question, a new response can be saved and the next time a similar question is asked, Keeping will suggest the answer.
Finally, Keeping allows you to track how well your team assists customers with important metrics such as response time and inquiry numbers.
Google Apps Integration
Net Promoter Score
Batch Permissions & Access
Instant Chat Integration
Social Media Integration
Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface
Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience
Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system