Compare Uservoice vs Helprace

More Information More Information

Crozscore:

87%
what is this?
78%
61%
interest rising

Crozscore:

81%
what is this?
78%
44%
interest rising
Uservoice screenshot view 1 more Helprace screenshot view 2 more

Software Description:

All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.

Software Description:

Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:

1) Prioritize ideas, questions and praise (and act on them)

2) Provide instant answers using Helprace search and self-service

3) Solve every customer issue using a simple help desk ticketing system.

Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.

Features:

  • Analytics
  • Customer Management
  • Social-Media Integration
  • Email Integration

Features:

  • 360 Degree Feedback
  • Analytics
  • API
  • Feedback Management
  • Notifications
  • Email Integration
  • Billing/Invoicing
  • Customer Management
  • Social-Media Integration

Summary:

  • Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface

  • Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience

  • Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system

Summary:

  • Online Community and Feedback Widget

  • Knowledge Base for Self-Service

  • Help Desk / Ticketing System

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
18.2k

Publisher:

Founded:
2011
Based in:
Tampa
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
Back to top