Compare Uservoice vs GreenRope vs HappyFox

GreenRope

CRM
 (107)
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Crozscore:

83%
what is this?
80%
59%
no significant changes

Crozscore:

82%
what is this?
86%
57%
interest rising

Crozscore:

92%
what is this?
96%
61%
interest rising
Uservoice screenshot view 1 more GreenRope screenshot view 5 more HappyFox screenshot view 4 more

Software Description:

All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.

Software Description:

GreenRope is your one-stop shop to help you with sales, marketing, and operations. GreenRope includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate your business.

GreenRope is a company built around providing exceptional value to our customers. In the past 14 years, we have evolved from being one of the first email marketing service providers to being the only Complete CRM on the market. Combining sales, marketing, and operations in to a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and we live this collaborative culture, listening to people like you to build what YOU want to run your business.

GreenRope's Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

Software Description:

This is powerful and simple customer support and ticket management software. HappyFox integrates with all email accounts & websites to ensure that all support requests get collated.
It allows its users to organize better, assign the right email to the right person, respond faster and track everything.
Also, using this service they will reduce chaos and bring order to their support process with a robust support ticket system, self-service knowledge base and community forums.

Features:

  • Analytics
  • Customer Management
  • Social-Media Integration
  • Email Integration

Features:

  • Budgeting
  • Social-Media Integration
  • Brand Management
  • Audience Targeting
  • A/B Testing
  • Conversion Tracking
  • Google Apps Integration
  • Inventory Tracking
  • Third-Party Plugins/Add-Ons
  • Supplier Management
  • Multi-User
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard
  • Project Management
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • File Transfer
  • Data Import
  • Forecasting
  • Data Visualization
  • External Integrations
  • Contact Sharing
  • Contact Management
  • 2-Factor Authentication
  • File Sharing

Features:

  • API
  • Chat
  • CRM Integration
  • Notifications
  • Email Integration

Summary:

  • Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface

  • Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience

  • Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system

Summary:

  • Complete CRM

  • Email Marketing

  • Marketing Automation

  • Event Management

  • Calendar and Appointment Booking

  • Websites and Analytics

  • Project Management

  • SMS Marketing

  • eCommerce

  • Surveys

Summary:

  • Writing Knowledge Base Articles: HappyFox provides users with tools for writing articles and organizing those articles into sections. They can also embed images and videos into articles, to provide both support agents and customers with the information they need.

  • Deriving Insights from Advanced Reporting Tools: Detailed customer support reports created with HappyFox help businesses improve customer satisfaction levels.

  • Replying to Customer Support Tickets: Rather than trying to manage an influx of incoming emails from customers, HappyFox users are able to answer questions from inside the integrated platform.

  • Using Smart Rules to Automate Tasks: Smart ticket assignments use a round-robin system to evenly allocate tickets to support agents as they enter the system.

  • Searching an Internal Knowledge Base for Documentation: In addition to creating external knowledge bases that are accessible to customers and indexed by search engines, businesses are able to use HappyFox to create private internal knowledge bases.

Free 14 Day Trial

Free
Included in plan:
  • All Features

Starter

$149.00
unlimited user(s) / month
Included in plan:
  • 1,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Prime

$199.00
unlimited user(s) / month
Included in plan:
  • 3,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Pro

$249.00
unlimited user(s) / month
Included in plan:
  • 5,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Premium

$299.00
unlimited user(s) / month
Included in plan:
  • 7,500 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Powerhouse

$349.00
unlimited user(s) / month
Included in plan:
  • 10,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Supreme

$449.00
unlimited user(s) / month
Included in plan:
  • 25,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Ultimate

$699.00
unlimited user(s) / month
Included in plan:
  • 50,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Pricing:

  • Credit card required: N/A
  • Popular: $19 per staff / month
    Mighty: $29 per staff / month
    Fantastic: $49 per staff / month
    Enterprise: $69 per staff / month
    Free trial starts with Mighty plan.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, GreenRope offers full 24/7 access to support by phone call, live online chat, email, and ticketing.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, all subscription plans include unlimited users under one subscription.

  • Does this service offer an API?
  • Yes, full API documentation is available to all users.

  • What platforms does this service support? (e.g. native mobile apps)
  • GreenRope is supported through all web applications, and also available through GooglePlay and iTunes App Stores.

  • Does this service integrate with any other apps?
  • Yes, GreenRope integrates with a large variety of applications directly on its platform and through Zapier.

  • What are some applications this service is commonly used in tandem with?
  • Some applications that GreenRope is commonly used in tandem with include Gmail, Outlook, Quickbooks, Paypal, Authorize.net, and Zapier.

  • What is this service generally used for?
  • GreenRope is generally used as a complete CRM for marketing, sales, and operations.

  • Who are the main user groups of this service?
  • GreenRope's main users include small to mid-size businesses, entrepreneurs, and startups.

FAQs:

    Does this service offer an API?
  • It offers an API.

  • Who are the main user groups of this service?
  • The software is most frequently used by IT departments and support teams in education, retail, travel, IT services, non-profit, government, telecom, healthcare, and real estate industries.

  • What is this service generally used for?
  • HappyFox provides practical help desk solutions.

  • What platforms does this service support? (e.g. native mobile apps)
  • It is web-based application that works on: Linux, Mac, Windows, Android, iPhone-iPad, Windows Phone.

  • What are some applications this service is commonly used in tandem with?
  • The most commonly, HappyFox is used in tandem with: HelpOnClick Live Chat Software, Salesforce, Google Apps, Facebook, and SurveyMonkey.

  • Does this service integrate with any other apps?
  • HappyFox provides its users with more than 20 integration options, making it possible to use this help desk and knowledge base solution in conjunction with CRM, survey, e-commerce, accounting, live chat, voice, and social media tools.

  • Does this service offer guides, tutorials and or customer support?
  • They provide: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.77k
Followers:
2.42k

Publisher:

Founded:
2011
Based in:
Irvine
Employees:
11-50
Likes:
27.8k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses GreenRope
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, French, German, Norwegian, Swedish, Danish, Finnish, Icelandic, Portuguese, Italian, Dutch, Slovenian, Polish, Czech, Russian, Ukrainian, Hebrew, Arabic, Chinese, Japanese, Korean, Thai, Vietnamese, Hindi, Turkish, Hungarian
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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