Compare Uservoice vs GreenRope vs LivePerson

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Crozscore:

87%
what is this?
78%
61%
no significant changes

Crozscore:

81%
what is this?
80%
41%
interest rising

Crozscore:

80%
what is this?
64%
50%
interest falling
Uservoice screenshot view 1 more GreenRope screenshot view 5 more LivePerson screenshot view 3 more

Software Description:

All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.

Software Description:

GreenRope is your one-stop shop to help you with sales, marketing, and operations. GreenRope includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate your business.

GreenRope is a company built around providing exceptional value to our customers. In the past 14 years, we have evolved from being one of the first email marketing service providers to being the only Complete CRM on the market. Combining sales, marketing, and operations in to a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and we live this collaborative culture, listening to people like you to build what YOU want to run your business.

GreenRope's Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Features:

  • Analytics
  • Customer Management
  • Social-Media Integration
  • Email Integration

Features:

  • Gantt Charts
  • Click-to-Dial
  • Call Tracking
  • Budgeting
  • Social-Media Integration
  • Brand Management
  • Audience Targeting
  • A/B Testing
  • Conversion Tracking
  • Google Apps Integration
  • Inventory Tracking
  • Third-Party Plugins/Add-Ons
  • Supplier Management
  • Multi-User
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard
  • Project Management
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • File Transfer
  • Data Import
  • Forecasting
  • Data Visualization
  • External Integrations
  • Contact Sharing
  • Contact Management
  • 2-Factor Authentication
  • File Sharing

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Summary:

  • Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface

  • Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience

  • Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system

Summary:

  • Complete CRM

  • Email Marketing

  • Marketing Automation

  • Event Management

  • Calendar and Appointment Booking

  • Websites and Analytics

  • Project Management

  • SMS Marketing

  • eCommerce

  • Surveys

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Free 14 Day Trial

Free
Included in plan:
  • All Features

Starter

$149.00
unlimited user(s) / month
Included in plan:
  • 1,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Prime

$199.00
unlimited user(s) / month
Included in plan:
  • 3,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Pro

$249.00
unlimited user(s) / month
Included in plan:
  • 5,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Premium

$299.00
unlimited user(s) / month
Included in plan:
  • 7,500 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Powerhouse

$349.00
unlimited user(s) / month
Included in plan:
  • 10,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Supreme

$449.00
unlimited user(s) / month
Included in plan:
  • 25,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

Ultimate

$699.00
unlimited user(s) / month
Included in plan:
  • 50,000 Contacts
  • Unlimited Users
  • Unlimited Emails
  • All Features

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, GreenRope offers full 24/7 access to support by phone call, live online chat, email, and ticketing.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, all subscription plans include unlimited users under one subscription.

  • Does this service offer an API?
  • Yes, full API documentation is available to all users.

  • What platforms does this service support?
  • GreenRope is supported through all web applications, and also available through GooglePlay and iTunes App Stores.

  • Does this service integrate with any other apps?
  • Yes, GreenRope integrates with a large variety of applications directly on its platform and through Zapier.

  • What are some applications this service is commonly used in tandem with?
  • Some applications that GreenRope is commonly used in tandem with include Gmail, Outlook, Quickbooks, Paypal, Authorize.net, and Zapier.

  • What is this service generally used for?
  • GreenRope is generally used as a complete CRM for marketing, sales, and operations.

  • Who are the main user groups of this service?
  • GreenRope's main users include small to mid-size businesses, entrepreneurs, and startups.

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Solana Beach
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses GreenRope
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, French, German, Norwegian, Swedish, Danish, Finnish, Icelandic, Portuguese, Italian, Dutch, Slovenian, Polish, Czech, Russian, Ukrainian, Hebrew, Arabic, Chinese, Japanese, Korean, Thai, Vietnamese, Hindi, Turkish, Hungarian
Regional Restrictions:
No restrictions.

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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