Compare Userpilot vs Waitwhile

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About Userpilot

Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha! Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves.

It's a digital adoption platform to make your onboarding, adoption, and retention of the user easier without coding.

Following are the features:

  • Product tours/Walk-Through
  • Analytics
  • Training
  • Cross Browser Support
  • Segmentation Center
  • Multi-Language Support
  • Design Customization
  • Screen Size Optimization
  • User Management
  • Feedback Management
  • Customer Engagement
  • User Onboarding (Tooltips, checklists, driven actions, modals, and hotspots)

About Waitwhile

Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times, and keeping everyone informed via SMS and email. Plus, it comes with a powerful API to integrate with. Forever free to use for 100 guests per month.

Features include:

  • Easy to use waitlist - Manage your waitlist on any device, even without WiFi.
  • Smart messaging - Keep customers informed about their place in line via SMS and emails.
  • Check-in kiosk - Let customers sign up for your waitlist - online or in your store.
  • TV screen waitlist - Show your waitlist on the big screen to keep everyone informed.
  • Customer insights - Capture all your customer visits automatically. Send a campaign to frequent visitors or re-engage old ones.
  • Online scheduling - Let customers schedule bookings and sync appointments with waitlist automatically.
  • Wait time & analytics - Get accurate wait times and learn about your visit trends to improve your operations.
  • API and integrations - Build with our flexible API or use ready-made integrations with 1000+ services.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Standard

$149.00
0-2500 MAUs
Included in plan:
  • Onboarding flows, checklists, tooltips and modals

Standard +

$299.00
2500-10,000 MAUs
Included in plan:
  • Onboarding flows, checklists, tooltips and modals
  • Support + Success

Pricing

Free

Free
Included in plan:
  • Up to 100 waitlisted guest parties per month
  • Upgrade to another plan anytime
  • Customizable SMS and email alerts
  • Waitlist modified to your needs
  • Assign staff and services
  • Smart wait time estimation
  • Public waitlist and Check-in Station
  • Customer CRM
  • Analytics and Statistics
  • Real-time updates

Starter

$59.00
1 user(s) / month
Included in plan:
  • Up to 1k waitlisted guest parties per month
  • Everything in free
  • Multiple waitlists and locations
  • Bookings and scheduling
  • Add team members
  • Add your logo and design
  • Email and chat support
  • 1:1 help to get started

Business

$159.00
1 user(s) / month
Included in plan:
  • Up to 10k waitlisted guest parties per month
  • Everything in starter
  • Export customer data
  • Phone support
  • Daily backups
  • Whitelabel branding

Enterprise


1 user(s) / month
Included in plan:
  • Infinite guests
  • Everything in business
  • More support
  • Product training
  • Tailor-made features
  • Audit logs
  • Data anonymization
  • Service level agreement (SLA)

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • 1000+ apps including Salesforce, Slack, Google Sheets, MailChimp, Square and SurveyMonkey.

  • Who are the main user groups of this service?
    • App
    • Automotive
    • Bar & Nightclub
    • Beauty salon
    • Cafe
    • Doctor & Hospital
    • Entertainment
    • Events
    • Hair & Barber
    • Training & Gym
    • Housing & Lodging
    • IT Service
    • Logistics
    • Rentals
    • Restaurant
    • School & University
    • Spa & Massage
    • Store & Retail
  • Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • Web, iOS and Android.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Whether you're a restaurant, beauty salon, retailer or event organizer, Waitwhile gives you a smart and simple waitlist with customizable SMS alerts. It's about time to make your customers happier and your business run smoother.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Slack, and Square.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Userpilot
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, Italian, Spanish, Russian, Chinese, Arabic, Japanese, English, Hebrew
Regional Restrictions:
No restrictions.

Other

Who uses Waitwhile
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
Can be localized to every language.
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