Compare UserLock vs Sideways 6 vs DiamanteDesk

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Crozscore:

76%
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34%
interest falling

Crozscore:

57%
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30%
interest falling

Crozscore:

60%
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30%
interest falling
UserLock screenshot Sideways 6  screenshot DiamanteDesk screenshot view 5 more

Software Description:

Set and enforce transparent, context-aware controls that define network access conditions for all Windows users.

Real-time monitoring and risk detection immediately alerts you to other suspicious logon activity so you can take action quickly;

Record, centralize and audit all network logon events, across the whole Windows network, for comprehensive reports and detailed insights.

A simple and non-disruptive technology, UserLock leverages an organizations existing investment in Active Directory to extend its security, not replace or overwrite it.

Software Description:

Sideways 6 is an integrated idea management solution for modern, innovative enterprises. Our software pulls ideas from wherever they strike in your business and let's you manage them all in one place.

Set crowdsourcing challenges in Sideways 6, then integrate with your chosen software. Pull ideas from Yammer, SharePoint intranets, Email inboxes, Jive, etc. etc. etc. The possibilities are endless. Once you've run your campaign and collated your ideas, we'll provide you with the tools you need to effectively review, filter, manage and feed back on the ideas you've received. Finding the needle in the haystack has never been so easy.

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Features:

  • Notifications
  • API
  • Password & Access Management

Features:

  • External Integrations
  • API
  • Notifications
  • Project Management
  • Chat

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

FAQs:

    What platforms does this service support?
  • Windows Active Directory Server based networks

  • What is this service generally used for?
  • Securing and protecting users trusted network access

  • Who are the main user groups of this service?
  • IT system admins, IT Managers, IT Security

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

FAQs:

    What is this service generally used for?
  • Sourcing, filtering and implementing front-line employee ideas.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, tutorials, guides and customer support.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • Yammer and Sharepoint

  • What are some applications this service is commonly used in tandem with?
  • Yammer and Sharepoint

  • Who are the main user groups of this service?
  • Internal Communication Managers, Innovation Directors, Business Improvement Directors

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

Publisher:

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Publisher:

Founded:
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Based in:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses UserLock
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
Chinese, English, French
Regional Restrictions:
No restrictions.

Other:

Who uses Sideways 6
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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