Compare UserLock vs PerfectCloud vs DiamanteDesk

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76%
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56%
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Software Description:

Set and enforce transparent, context-aware controls that define network access conditions for all Windows users.

Real-time monitoring and risk detection immediately alerts you to other suspicious logon activity so you can take action quickly;

Record, centralize and audit all network logon events, across the whole Windows network, for comprehensive reports and detailed insights.

A simple and non-disruptive technology, UserLock leverages an organizations existing investment in Active Directory to extend its security, not replace or overwrite it.

Software Description:

SmartSignin enables organizations to securely manage and control access to cloud applications for employees, customers, and partners across multiple devices. SmartSignin includes: Single Sign-on, Federated Identity Management, Authorization, Authentication, Access control & Audit.
SmartCryptor helps encrypt data and store it on your desktop or cloud storage applications securely. Users can share or revoke access to shared documents with anyone at anytime, using any device. It is also possible to retain complete control over who has the authority to decrypt and access the critical data.

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Features:

  • Notifications
  • API
  • Password & Access Management

Features:

  • Batch Permissions & Access
  • File Sharing

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • One Click Login: Helps IT administrators tie all the cloud apps into a single directory and allow their customers, employees and partners to login to those applications with a single click, without needing them to repeatedly enter login credentials.

  • Robust Security & Privacy: Makes customers the real owner of their data by allowing them to select their own private key to decrypt data. No one, not even the staff of PerfectCloud can ever access the critical data of our customers.

  • Security With Convenience: No 3rd party can ever decrypt encrypted data as the encryption key lies only with the customer.

  • Supports BYOD: SmartCryptor manages the complete security lifecycle of the data from authentication, authorization, access to auditing.

  • White Labeling fro Service Providers: SmartCryptor can be white-labeled according to brand identity of the service provider.

  • Device & Cloud Agnostic: Employees and partners can see and sign in to all the cloud apps they're authorized to use, on the go, through any mobile device.

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Pricing:

  • Credit card required: N/A
  • Single User: Free,
    SMB's: $6/user/month,
    Enterprise: Pricing on request,
    There is a free trial for any of these pricing plans.

FAQs:

    What platforms does this service support?
  • Windows Active Directory Server based networks

  • What is this service generally used for?
  • Securing and protecting users trusted network access

  • Who are the main user groups of this service?
  • IT system admins, IT Managers, IT Security

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

FAQs:

    Who are the main user groups of this service?
  • Main users of these services are enterprizes of all sizes, educational institutions, non-profits, government institutions, and retail.

  • What is this service generally used for?
  • SmartSignin admins i used as a cloud-based tool for logins under one secure control and password system.
    SmartCryptor encrypts or decrypts data stored on any device, be it laptops, smartphones, notebooks, or tablets.

  • What platforms does this service support?
  • These services are cloud-based, working on: Linux, Mac, Windows, Mobile Web App.

  • Does this service integrate with any other apps?
  • SmartSignin integrates to almost all business's own apps, with no pre-integration necessary.
    SmartCryptor provides the option to integrate their Identity Stores (AD/LDAP, Google Apps, Salesforce etc)

  • Does this service offer an API?
  • They offer REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Knowledge Base, Online Support, Phone Support.

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

Publisher:

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Publisher:

Founded:
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Based in:
Toronto
Employees:
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Likes:
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Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
3.57k
Followers:

Other:

Who uses UserLock
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
French, English, Chinese
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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