Compare UserLock vs Chatwee vs DiamanteDesk

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76%
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34%
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Crozscore:

77%
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UserLock screenshot Chatwee screenshot view 3 more DiamanteDesk screenshot view 5 more

Software Description:

Set and enforce transparent, context-aware controls that define network access conditions for all Windows users.

Real-time monitoring and risk detection immediately alerts you to other suspicious logon activity so you can take action quickly;

Record, centralize and audit all network logon events, across the whole Windows network, for comprehensive reports and detailed insights.

A simple and non-disruptive technology, UserLock leverages an organizations existing investment in Active Directory to extend its security, not replace or overwrite it.

Software Description:

Chatwee is a live chat app facilitating real-time interaction between members of online communities via private, public and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you. Effortless installation will get you going in minutes. Add a dynamic, socially-oriented element to your site today!

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Features:

  • Notifications
  • API
  • Password & Access Management

Features:

  • Dashboard
  • Project Management
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Audience Targeting
  • Chat

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • Neat, non-distractive design.

  • Extensive customization options.

  • Multiple chat rooms.

  • Messenger-style group conversations.

  • Private chats.

  • Offline messaging.

  • Rich media messages (clickable links, photos and gifs, emoji).

  • Multiple log in methods.

  • Cross-tab synchronization.

  • Powerful moderation options.

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Free

Free
Included in plan:
  • 5 simultaneous users
  • 1 chat room
  • 14-day message history

Standard

$9.90
1 user(s) / month
Included in plan:
  • 50 simultaneous users
  • 3 chat rooms
  • group chats
  • 2 moderators
  • Single Sign-on
  • unlimited message history

Pro

$29.00
1 user(s) / month
Included in plan:
  • 250 simultaneous users
  • 12 chat rooms
  • group chats
  • 9 moderators
  • Single Sign-on
  • unlimited chat history

FAQs:

    What platforms does this service support?
  • Windows Active Directory Server based networks

  • What is this service generally used for?
  • Securing and protecting users trusted network access

  • Who are the main user groups of this service?
  • IT system admins, IT Managers, IT Security

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Chatwee allows multiple users to chat at the same time, the exact number depending on the plan being used.

  • Does this service offer guides, tutorials and or customer support?
  • Chatwee indeed offers installation tutorials, videos, free downloads and customer support.

  • Who are the main user groups of this service?
  • Chatwee is mainly used by websites centered around online communities. For example, gaming and live-streaming sites, entertainment sites, news-providing sites, education-related sites, finance, dating and consulting sites, etc.

  • Does this service offer an API?
  • Yes, Chatwee offers API for the purpose of implementing one of its features, which is Single Sign-on. SSO allows users who have logged in to their site accounts to automatically pop up in the chat as well.

  • What is this service generally used for?
  • Essentially, Chatwee is used by website owners to facilitate real time communication between visitors, as well as to boost traffic and user engagement.

  • Does this service integrate with any other apps?
  • Chatwee integrates with many popular CMS and forum platforms, including WordPress, Simple Machines Forum, Joomla!, Drupal, MyBB, BuddyPress, Oxwall, phpBB, WIX and others.

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
Poland
Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3.58k
Followers:
71

Other:

Who uses UserLock
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
Chinese, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Chatwee
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Arabic, Bengali, Czech, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Croatian, Armenian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Telugu, Thai, Turkish, Vietnamese, Chinese, Bulgarian
Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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