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About Userlike

Chat with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

Your customers could be anywhere. Whether they're browsing from their computer, relaxing on the sofa with their tablet or sitting on the bus with their smartphone – Userlike guarantees an ideal live chat experience on all devices.

  • Connect your chatbot and automate the repetitive parts of your customer interactions.
  • Keep your and your customers’ data safe with a 100% GDPR-compliant communication solution hosted in Germany.
  • Customize the chat to your corporate identity and business logic.
  • Integrate with your favorite business tools, like Slack, Pipedrive, Help Scout and MailChimp.

Benefits of Userlike

  • Generate leads like never before. Your most valuable leads are the people who already reach out to you. Userlike is a messaging CRM for capturing leads and following up naturally.
  • Raise your conversion rates. A case study with Virgin Airlines showed a 3.5 times higher conversion rate as well as a 15% higher average order value for customers who chatted compared to those who didn't.
  • Raise customer satisfaction and create loyal customers. Live chat is the preferred contact channel for 66% of online shoppers who want to ask about the products they are interested in buying.

Thousands of companies rely on Userlike to message their customers. From small and mid-sized companies to market leaders like Lufthansa, BMW Porsche and many more. Start chatting today with our forever free plan.

About Intercom

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Summary

  • Business tool integrations

  • Mobile optimized

  • Chatbots

  • Analytics

  • Chat window customization

  • Canned responses

  • Operator groups

  • Facebook Messenger & Telegram support

  • Proactive chat invitations

Summary

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

Pricing

Free

Free
Included in plan:
  • 1 Operator
  • 1 Widget
  • unlimited chats

Team

$29.00
1 user(s) / month
Included in plan:
  • 3 Operators
  • 3 Widgets
  • Chat Butler
  • unlimited hisotry
  • integrations
  • basic customization

Corporate

$99.00
1 user(s) / month
Included in plan:
  • 5 Operators
  • 5 Widgets
  • Analytics
  • Messenger Channels
  • Full Customization

Business

$299.00
1 user(s) / month
Included in plan:
  • 10 Operators
  • 10 Widgets
  • Phone Support
  • API
  • White Label
  • Skill-based Routing

Flex


1 user(s) / month
Included in plan:
  • unlimited Operators
  • unlimited Widgets
  • unlimited Organizations
  • Customer Success Manager
  • Onboarding Workshops
  • 24/7 support
  • Enterprise Agreements

FAQs

    Does this service integrate with any other apps?
  • Yes, you can integrate Userlike with your favorite apps, so it fits your workflow best. Our integrations include:
    * Pipedrive
    * Cloudflare
    * WordPress
    * Slack

  • Does this service offer guides, tutorials and or customer support?
  • We offer a wide range of detailed tutorials, live chat support on our website, and video tutorials on YouTube.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2011
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Other

Who uses Userlike
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, German, French, Spanish, Portuguese, Italian, Dutch
Regional Restrictions:
No restrictions.

Other

Who uses Intercom
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese
Regional Restrictions:
No restrictions.
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