View Listing | View Listing | View Listing |
---|---|---|
![]() |
![]() |
![]() |
About UserlaneUserlane is a Digital Adoption Solution that automates and optimizes user onboarding and employee training. Users are guided in real-time through the actual software application they're using with interactive step-by-step, on-screen guides. Our solution essentially works as a navigation system for software applications. As a result, anybody can immediately operate any software without any previous knowledge. Key to Userlane’s technology is interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website. These interactive guides steer users through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete. Unlike video tutorials, for example, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance while they work in the application. For SaaS companies, this allows them to streamline their user onboarding experience while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets more effectively. When it comes to employee training, companies can reduce training costs and implement new software more rapidly and without any resistance to change. Userlane provides the technology to create interactive guides in minutes without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without effort. |
About SurvicateSurvicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:
Survicate also offers two standalone products:
Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools. On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy! Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions. |
About Zoho SalesIQZoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time. You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site. Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site. The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback. |
Features
|
Features
|
Features
|
Summary
|
Summary
|
Summary
|
PricingFree
Free
Included in plan:
Essential
$79.00
per month Included in plan:
Professional
$159.00
per month Included in plan:
Ultimate
$349.00
per month Included in plan:
|
Pricing
|
|
FAQs
|
FAQs
|
FAQs
|
Vendor InformationFounded:
-
Based in:
München
Employees:
51-200
Likes:
Followers:
8.04k
|
Vendor InformationFounded:
2013
Based in:
Warsaw
Employees:
2-10
Likes:
Followers:
13.9k
|
Vendor InformationFounded:
-
Based in:
-
Employees:
-
Likes:
Followers:
90.2k
|
OtherWho uses Userlane
English, German, Spanish, Italian, French, Chinese
Regional Restrictions:
No restrictions.
|
OtherWho uses Survicate
English
Regional Restrictions:
No restrictions.
|
OtherWho uses Zoho SalesIQ
English
Regional Restrictions:
No restrictions.
|