Compare Userlane vs Userbrain vs Mockup.io

Software Description:

Userlane automates and optimizes user onboarding and employee training. Users are guided in real time through the actual software application with interactive step-by-step, on-screen guides. Our solution works as a navigation system for software applications.
As a result, anybody can immediately operate any software without any previous knowledge.

Key to Userlane’s technology are interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website.

These interactive guides steer each single user through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to optimally reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete.

Unlike video tutorials, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance, while they work in the application. This allows SaaS companies to streamline their onboarding experience, while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets in a more effective way.

Companies can reduce training costs and implement new software more rapidly and without any resilience to change.

Userlane provides the technology to create walkthrough guides in minutes, without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without effort.

Software Description:

Userbrain is an efficient tool for fixing your website’s usability problems. User feedback is vital to site improvement, Userbrain provides weekly videos of people using your website on desktop and mobile devices while thinking aloud.

Software Description:

Mockuo.io — is a platform for visual communication between UI designers and their clients. It allows to share app mockups in a stylish visual way, create lifelike app prototypes and carry out UI tests.

With Mockup.io you may get a clear vision of how the application feels in real life.

Features:

• Employee Training
• Onboarding
• Employee Onboarding
• Data Visualization
• Dashboard
• Customer Management
• Multi-User
• Third-Party Plugins/Add-Ons
• External Integrations
• API
• A/B Testing

Features:

Features:

Summary:

• No coding required

• Multi-language support

• User Onboarding

• Employee Training

• Userlane Assistant

• In-depth analytics

• User segmentation

• Responsive design

• Privacy Made in Germany

• Editor mode

Summary:

• Fast forward your videos to save time

• Multiple languages supported (English and German)

• Download your videos

• Share your videos with your team

• Change the URL and task anytime

• Write your own tasks or use our predefined tasks

• Your site tested on Desktop, Tablet and Mobile Devices

• 5-15 minutes long videos with screen recording and audio comments

• No need to recruit users yourself

• Get new users testing your site each week or month

Summary:

• Automatic wrapping of the mockups into stylish device-like frames.

• Team sharing and collaboration on the app design and prototype.

• Project organisation via folders and adjustable tags.

• Screens linking and setting various transitions animations, long screens support.

• Native iOs and Android app to run UI tests on the real device.

• App icon preview in lifelike context (homescreen, app, App Store).

Pricing:

• Starting from: $29.00/month
• Credit card required: No

• 1 VIDEO A MONTH | $29 a month
  1 VIDEO A WEEK | $49 a month
  3 VIDEOS A WEEK | $139 a month
  
  Test your website or webapp. Change your tasks anytime. Get PC, Mac and iOS users.

Pricing:

• Starting from: $0.00/month
• Credit card required: N/A

• Freelancer - free forever, 1 project / 10 mockups, unlimited team members, full features set
  Team - $19/month, 10 projects, 100 mockups/project, unlimited team members, full features set
  Business - $49/month, 50 project, 250 mockups/project, unlimited team members, full features set

FAQs:

Who are the main user groups of this service?

• The interactive guides which can be developed with our technology (the so-called Userlanes) can be used by any company which aims to automate their onboarding process or employee training in order to realize efficiency gains. Hence, the service is used by a wide-range of companies regarding the size and the industry. However, especially companies in the SaaS space and companies facing the digitization are using our technology.

Does this service offer multi-user capability (e.g. teams)?

• Yes, multiple user can create Userlanes.

Does this service offer guides, tutorials and or customer support?

• Yes, we offer support via email and telephone. Additionally, the creation of the Userlanes is - of course - explained by a Userlane.

What is this service generally used for?

• Userlanes can generally be applied to two use cases:
  User Onboarding & Employee Training

Does this service integrate with any other apps?

• As mentioned above an integration of the Userlanes with services such as Zendesk, Intercom etc. is possible.

What platforms does this service support?

• Userlane can be implemented on top of every existing web-based software or e-commerce website.

What are some applications this service is commonly used in tandem with?

• Userlane integrates with the most popular CRM systems as well as helpdesk and marketing tools.

Does this service offer an API?

• Yes.

FAQs:

What is this service generally used for?

• Remote usability tests of websites, webapps and webshops.

What platforms does this service support?

• Desktop and mobile devices. (PC, MAC, iPhone, iPad)

What are some applications this service is commonly used in tandem with?

• Google Analytics, Invision, Balsamiq

Does this service integrate with any other apps?

• Not yet.

Does this service offer an API?

• Not yet.

Does this service offer multi-user capability (e.g. teams)?

• Not yet. But you can share your videos with your team using a special link.

Does this service offer guides, tutorials and or customer support?

• Yes, we offer a free demo with an usability expert writing a personal task for your site. Our Support Team answers questions usually within a few hours.

Who are the main user groups of this service?

• Product Managers, Startup Founders, UX Designers, Usability Experts

FAQs:

Who are the main user groups of this service?

• UI / UX designers, startups, PM's, mobile app UI designers.

What is this service generally used for?

• Mockup.io is used to share and present mobile app mockups to team and customers, generate interactive prototypes, run UI tests on real devices.

What platforms does this service support?

• Android, iOS

What are some applications this service is commonly used in tandem with?

• This application may be used in tandem with any other application used by designers, e.g. scetch, photoshop, applications to create gif-animations.

Does this service integrate with any other apps?

• Not yet.

Does this service offer an API?

• No.

Does this service offer multi-user capability (e.g. teams)?

• Yes. One may invite any team members for further collaboration on the app prototype.

Does this service offer guides, tutorials and or customer support?

• Yes. Customer service is available via email hello@mockup.io or via feedback form in the application. One may also get acquainted with the platform basics via the sample project, available in the application.

Publisher:

Publisher:

Publisher:

Other:

• Startups
• SMEs
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android
• WinPhone
• Blackberry

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App

• iOS
• Android
• WinPhone
• Blackberry