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Userlane screenshot view 1 more Enboarder screenshot view 3 more Kiwi LMS screenshot

About Userlane

Userlane is a Digital Adoption Solution that automates and optimizes user onboarding and employee training. Users are guided in real-time through the actual software application they're using with interactive step-by-step, on-screen guides. Our solution essentially works as a navigation system for software applications. As a result, anybody can immediately operate any software without any previous knowledge.

Key to Userlane’s technology is interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website.

These interactive guides steer users through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete.

Unlike video tutorials, for example, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance while they work in the application.

For SaaS companies, this allows them to streamline their user onboarding experience while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets more effectively.

When it comes to employee training, companies can reduce training costs and implement new software more rapidly and without any resistance to change.

Userlane provides the technology to create interactive guides in minutes without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without effort.

About Enboarder

Enboarder is the new way businesses onboard.

The easy to use platform has a unique combination of automation, personalization, and manager coaching to truly solve and scale lovable onboarding. World leading employers including McDonald's, Hugo Boss, Gucci, Danone, and ING Direct love Enboarder for its manager coaching features, extreme flexibility, and automation capabilities. Packed with features including our visual drag-and-drop journey builder, smart segmentation and logic, manager nudges and reminders, dynamic surveys, automated IT provisioning, integrations, and more, Enboarder makes scaling personalized onboarding effective and easy.

About Kiwi LMS

Kiwi is an all-in-one online employee training LMS for restaurant chains. Kiwi helps eateries reduce their training costs, create customized learning portals, and shorten employee onboarding time. Powered by EDUonGo, an award winning e-learning platform, LMS currently supports employee training portals for 450+ restaurant locations.

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Data Export
  • Data Import
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Feedback Management
  • Gamification
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Video Courses
  • Time Management
  • Employee Engagement

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Data Export
  • Data Import
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Feedback Management
  • Gamification
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Video Courses
  • Time Management
  • Employee Engagement

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Data Export
  • Data Import
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Feedback Management
  • Gamification
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Video Courses
  • Time Management
  • Employee Engagement

Summary

  • No coding required

  • Multi-language support

  • User Onboarding

  • Employee Training

  • Userlane Assistant

  • In-depth analytics

  • User segmentation

  • Responsive design

  • Privacy Made in Germany

  • Editor mode

Summary

  • Multi channel notifications

  • Dynamic workflow and content builder

  • Smart surveys

  • Forms - paperwork

  • Manager coaching

  • 3rd party content integration

  • Calendar sync

  • Stakeholder comms - delegate

  • Profiles

  • Integrations

Summary

    No key features associated with this application.

FAQs

    Who are the main user groups of this service?
  • The interactive guides, which are developed with our technology, can be used by any company aiming to automate and optimize their user onboarding process or employee training. SaaS companies implement Userlane to onboard new users, and enterprises use our Digital Adoption Solution to train any number of employees in any browser-based software application.

  • What is this service generally used for?
  • Our Digital Adoption Solution is designed to maximize software adoption.
    Generally speaking, we have two use cases: User Onboarding and Employee Training

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer support via email, video calls/ telephone, and a dedicated Customer Success Team. Additionally, we offer Userlane for Userlane where we explain the creation of interactive guides with Userlane.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multiple users can create interactive guides.

  • Does this service integrate with any other apps?
  • As mentioned above, an integration of Userlane with services such as Zendesk, Intercom etc. is possible.

  • What platforms does this service support?
  • Userlane can be implemented on top of every existing web-based software or e-commerce website.

  • What are some applications this service is commonly used in tandem with?
  • Userlane integrates with the most popular CRM systems as well as helpdesk and marketing tools.

  • Does this service offer an API?
  • Yes.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • The platform includes video guides and help content and our Customer Success team does more than onboard you with the platform: they are also HR experts who can provide suggestions on onboarding best practice and will partner with you to ensure an outstanding onboarding experience for all your employees. Once you are familiar with the platform, the Customer Success team is only a phone call or support ticket away.

  • Does this service integrate with any other apps?
  • Greenhouse, JobAdder, Lever, SmartRecruiters, Snaphire, Adobe Sign, DocSign, Hellosign, Secured Signing, Intercom, Slack, and Workplace Chat.

  • What are some applications this service is commonly used in tandem with?
  • Enboarder works with your existing HRIS platforms and enhances your onboarding workflows, rather than replacing them. To achieve paperless onboarding, many clients use Enboarder in tandem with Adobe Sign, DocuSign, Hellosign, and Secured Signing.

  • What platforms does this service support?
  • Enboarder is a cloud-based web app, so any platform that can access the Internet through a browser works. New employee communications are executed via SMS, email, Slack, and most other channels, while onboarding content is displayed in a browser. With no reliance on app stores or operating systems, this allows Enboarder to deliver the best-possible cross-platform compatibility.

  • What is this service generally used for?
  • HR leaders use Enboarder to achieve everything they want from onboarding, from the basic efficiency improvements like automation and personalization by scale, to consistently provide amazing onboarding experiences that engage both new hires and managers.

    With Enboarder, HR is able to encode onboarding processes into consistent digital workflows, using our intuitive timeline-based interface. What should happen once a recruit signs the letter of offer? What communications and paperwork should be passed on to the new employee during the weeks or days leading up to their first day? When should IT and equipment provisioning commence? When would be a great time for the manager to send the new hire congratulatory and welcome messages?

    With Enboarder's powerful logic, workflows are both consistent and fluid. For example, some clients allow new recruits to choose their work equipment as part of the pre-boarding process and these preferences can be communicated to the IT department automatically.
    Enboarder's workflows encompass communications not just with the new employee, but also internally with the manager. The mechanics are designed to allow busy managers to deliver a great onboarding experience, without an appreciable increase in workload.

  • Who are the main user groups of this service?
  • Enboarder workflow builder is managed by HR departments, but realistically, the system is used by new employees and hiring managers to facilitate the preboarding, onboarding, cross-boarding, feedback, and offboarding processes. It is also used by talent acquisition teams to help bridge the gap between recruitment and employment.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, the platform is designed for multiple users, without additional cost.

  • Does this service offer an API?
  • Yes. Our API allows custom integrations and data import and export as required.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
München
Employees:
51-200
Likes:
Followers:
8.18k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
500

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Userlane
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, German, Spanish, Italian, French, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses Enboarder
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Kiwi LMS
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
United States
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