Compare Userlane vs CheckMarket vs Parker Software

Userlane Training and Onboarding (2)	CheckMarket Survey & Polling (2)	Parker Software Business Intelligence (BI) (10)
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Crozscore: 77% what is this? User Happiness 100% Press Buzz 37% User Trend no significant changes	Crozscore: 80% what is this? User Happiness 90% Press Buzz 37% User Trend no significant changes	Crozscore: 78% what is this? User Happiness 89% Press Buzz 29% User Trend interest falling
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Software Description: Userlane automates and optimizes user onboarding and employee training. Users are guided in real time through the actual software application with interactive step-by-step, on-screen guides. Our solution works as a navigation system for software applications. As a result, anybody can immediately operate any software without any previous knowledge. Key to Userlane’s technology are interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website. These interactive guides steer each single user through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to optimally reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete. Unlike video tutorials, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance, while they work in the application. This allows SaaS companies to streamline their onboarding experience, while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets in a more effective way. Companies can reduce training costs and implement new software more rapidly and without any resilience to change. Userlane provides the technology to create walkthrough guides in minutes, without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without effort.	Software Description: Over 10,000 users in more than 150 countries use our enterprise survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, etc. Our online survey tool provides everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them. Turn your questions into business decisions. You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.	Software Description: We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies. We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more. The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle. We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.
Features: Employee Training Onboarding Employee Onboarding Data Visualization Dashboard Customer Management Multi-User Third-Party Plugins/Add-Ons External Integrations API A/B Testing	Features: Dashboard Notifications API Email Integration Data Export Data Visualization External Integrations Multi-User	Features:
Summary: No coding required Multi-language support User Onboarding Employee Training Userlane Assistant In-depth analytics User segmentation Responsive design Privacy Made in Germany Editor mode	Summary: Unlimited users & user rights Use of own domain Free unlimited support 365 days a year Automatic notifications Free survey templates (including Net Promoter Score & Customer Effort Score) Wide range of professional services Exports for SPSS, Excel, Powerpoint & Word Advanced security features	Summary: Visitor Tracking Operational Reporting Code-Free Task Development Email Parsing/Processing Language Translation Data Form Capture Voice Detection Internal Chat Rooms Support Desk Digital Contact Centre Business Process Automation All-Inclusive Systems Integrations Live Chat Skills-Based Routing Intelligent Communication Automation Web Analytics Tailored Customer Experiences Prospect Detection Lead Generation Sales Enablement Social Media Monitoring
	Per survey $49.00 no subscription Included in plan: Unlimited questions Unlimited support Unlimited users 1,000 emails 250 responses All tool features Starter $995.00 unlimited user(s) / year Included in plan: Unlimited surveys Unlimited support 25,000 emails 5,000 responses Use own domain All tool features Pro $1,995.00 unlimited user(s) / year Premium $4,995.00 unlimited user(s) / year Enterprise $9,995.00 unlimited user(s) / year
FAQs: Who are the main user groups of this service? The interactive guides which can be developed with our technology (the so-called Userlanes) can be used by any company which aims to automate their onboarding process or employee training in order to realize efficiency gains. Hence, the service is used by a wide-range of companies regarding the size and the industry. However, especially companies in the SaaS space and companies facing the digitization are using our technology. Does this service offer multi-user capability (e.g. teams)? Yes, multiple user can create Userlanes. Does this service offer guides, tutorials and or customer support? Yes, we offer support via email and telephone. Additionally, the creation of the Userlanes is - of course - explained by a Userlane. What is this service generally used for? Userlanes can generally be applied to two use cases: User Onboarding & Employee Training Does this service integrate with any other apps? As mentioned above an integration of the Userlanes with services such as Zendesk, Intercom etc. is possible. What platforms does this service support? Userlane can be implemented on top of every existing web-based software or e-commerce website. What are some applications this service is commonly used in tandem with? Userlane integrates with the most popular CRM systems as well as helpdesk and marketing tools. Does this service offer an API? Yes.	FAQs: Does this service offer guides, tutorials and or customer support? We've got an extensive help center on our website and we offer free support via email or phone in English, Dutch and French. Does this service integrate with any other apps? Our survey tool integrates with Salesforce, Zendesk, Slack, Zapier and most social media (Facebook, Twitter, LinkedIn, WhatsApp). What is this service generally used for? Customers use our survey tool for various types of research. Here are some examples: Net Promoter Score, customer satisfaction, employee engagement, 360° feedback, website evaluation, ... Does this service offer multi-user capability (e.g. teams)? Yes, this feature is included in all pricing plans. Does this service offer an API? Yes, we have an API that allows for tight integration with your internal systems, so that you can automate your research.	FAQs: Who are the main user groups of this service? Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres. Does this service offer guides, tutorials and or customer support? Yes. Does this service offer multi-user capability (e.g. teams)? Yes. What is this service generally used for? Digital engagement, digital acquisition and business process automation. What are some applications this service is commonly used in tandem with? CRM, marketing automation and call centre software.
Publisher: Founded: - Based in: München Employees: 51-200 Likes: Followers:	Publisher: Founded: - Based in: Turnhout Employees: 11-50 Likes: 386 Followers:	Publisher: Founded: - Based in: - Employees: - Likes: 56.7k Followers: 27.4k
Other: Who uses Userlane Startups SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English, German, Chinese, Italian, French, Spanish Regional Restrictions: No restrictions.	Other: Who uses CheckMarket Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English, Dutch, French Regional Restrictions: No restrictions.	Other: Who uses Parker Software Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Regional Restrictions: No restrictions.