Compare UNLOQ vs Freshdesk vs Flex

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57%
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34%
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86%
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78%
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27%
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Software Description:

UNLOQ is a Passwordless authentication solution that helps companies increase their cybersecurity by moving away from password-based authentication and turning to Multi Factor Authentication.
This allows them to stay protected from threats such as password theft, brute force, man-in-the-middle and server breach.

Features:
* Multiple Authentication Methods
User authentication can be performed through Push notifications, Time- based One Time Password and/ or Email.
* Firewall Restrictions
Authentications, authorisations or encryption key requests can be allowed or denied based on previously
determined IP range or Geo rules.
* Device Deactivation
All communication between users’ devices and UNLOQ servers is encrypted.
* Customised Login
Authentications, authorisations and notifications can be customised to suit specific brand requirements.

Benefits:
* Increased Security
The distributed authentication system provides increases the security of digital properties.
* User Covenience
Secure authentication is performed at the touch of a button, without requiring users to remember any passwords, hence eliminating the risk of lost or stolen credentials.
* Cutting Edge Technology
We use best in class security protocols to ensure complete user privacy, and bring compliance to personal data security regulations closer.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Flex Rental Solutions provides customizable rental and live event management software. No other provider can offer you our flexibility. Only a web browser with Flash plugin is needed. Flex is web-based and works with all common operating systems and browsers.

Warehouse & Inventory Management:

  • Built with real-world warehouse and inventory needs in mind, a dedicated interface is provided for warehouse processes and supports real-time scanning with voice prompts.
  • Flex offers powerful tools for modeling inventory the way you use it, supporting virtual items, racks, kits and road cases.
  • The equipment dashboard shows where gear is at the present time, and availability calculations are integrated with backorders and sub-rentals.

Pull Sheets & Scanning:

  • Multiple users can work from the same pull sheet.
  • Flex works with fixed equipment racks along with racks that change from job to job.
  • Free pick container logic makes it easy to prep cable packages and work boxes.
  • The Flex free scan in feature simplifies returns by enabling gear from multiple jobs to be scanned in simultaneously.

Crew Management:

  • Flex offers search functionality and scheduling of crew members for the overall crew call, crew email communications, and the ability to easily view each crew member’s full schedule. Statuses, workflows, and jobs are all configurable to support your own processes and terminology.

Financial Management:

  • QuickBooks™ Integration is provided to leverage your resources.
  • Flex drag and drop technology enables efficient quote building. Administrative Functionalities:
  • Flex makes it easy for every user to have unique access through unlimited, customizable user access.
  • Flex integrates with Google Calendar and Facebook events.

Pricing:

  • Monthly subscription pricing for one warehouse and unlimited users starts at a low monthly subscription, with a one-time setup fee of $800.
  • Flex does not lock customers into long-term commitments.
  • Sign up today for a 60 day free trial.

Features:

  • External Integrations
  • Firewall
  • Dashboard
  • Notifications
  • API
  • 2-Factor Authentication
  • Password & Access Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Calendar Management
  • Scheduling
  • Customer Management
  • Supplier Management
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • External Integrations
  • Forecasting
  • Budgeting
  • Data Import
  • Data Export
  • Expense Tracking
  • Multi-Currency

Summary:

  • Linkedin Specialties: Authentication, WPplugin, security, 2FA

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    What platforms does this service support?
  • Flex can work in any browser on Mac or PC, though Firefox, Safari and Internet Explorer are recommended. Flex Mobile is built as native iOS for iPad and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a depth of customer support from hundreds of how-to videos, detailed User Manuals, weekly complimentary Tutorials, Flex in-person and web-based training, and customer support available via phone and email.

  • Does this service integrate with any other apps?
  • QuickBooks

  • Who are the main user groups of this service?
  • Pro AV, party organizers, event managers, rentals, staging, corporate events, concert / touring, pyro, theater production

  • Does this service offer an API?
  • The in-development Flex5 product will offer REST APIs for customers to build their own integrations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Flex pricing is per warehouse location with unlimited users.

  • What is this service generally used for?
  • Flex provides the backbone for our customer's operations, providing an ERP system with features ranging from contact management, quoting, invoicing, inventory management, warehouse management, scan records, reporting, crew management, and more.

Publisher:

Founded:
2015
Based in:
-
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses UNLOQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Flex
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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