Compare Unleashed vs TrackOne vs Freshdesk

More Information More Information More Information

Crozscore:

86%
what is this?
85%
42%
interest rising

Crozscore:

67%
what is this?
22%

Crozscore:

85%
what is this?
79%
59%
Unleashed screenshot view 5 more TrackOne screenshot view 5 more Freshdesk screenshot

Software Description:

Unleashed Software has customers in over 80 countries from start-ups to enterprises, down to sole traders. Our software provides a powerful platform to accurately manage inventory in real-time, delivering dynamic inventory intelligence for better business decisions. With Unleashed your inventory is effectively managed, reducing your costs and instead allowing you to focus on growing your business.

Unleashed is a simple to use, cloud-based inventory management system that you can access from anywhere, anytime, including sales related information through our iOS app. Functionality includes real-time inventory, order management, costed receipting, production, bills of materials, multiple warehouses, ecommerce & POS integrations, multi-language, multi-currency, multi-location, product serialisation and batch tracking. Unleashed integrates with a host of platforms including Xero, Quickbooks, Magento, Vend, Shopify and Salesforce.

Software Description:

Feature Benefits

  • Handle Order Acquisition, Processing and Dispatch
  • Real-time monitoring and live tracking of workforce
  • Manage attendance of your workforce for easy payroll
  • Collect Payments via multiple modes, send invoices and manage your finances
  • Data Processing and Analytics with custom reporting
  • Automate workflows and tasks with advanced A.I. Engine
  • Web and App based dashboard to manage orders, assign tasks and oversee workforce.
  • Mobile Apps to manage service requests. Secure communication channel with management and customers.
  • Advanced automation engine to intelligently allocate tasks and reduce manual guess work.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Data Export
  • API
  • Data Visualization
  • Data Import
  • External Integrations
  • Inventory Tracking
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Multi-User
  • Supplier Management
  • Customer Management
  • Dashboard
  • Scheduling

Features:

  • Multi-User
  • Scheduling
  • Dashboard
  • Notifications
  • Data Visualization

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Get better visibility of your stock movements, inventory turnover and margins

  • Manage multi-channel sales operations with multiple integrations

  • Keep your inventory data safe & secure

  • Access your software online anytime from anywhere, even on the go using your mobile

Summary:

  • Optimise your workforce - Efficiently manage your field workforce by increasing utilization.

  • Reduce Operational costs - Reduce costs by streamlining and taking control over your operations.

  • Automate your workflows - Eliminate redundant manpower by automating redundant tasks and workflows.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Pricing:

  • Credit card required: N/A
  • Free 14-day trial available

Basic plan

$8.00
1 user(s) / month
Included in plan:
  • Minimum plan $8-$12

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service integrate with any other apps?
  • Native or via our API.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer chat, email and phone support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • For manufacturers, wholesalers and distributors that need efficient processes, Unleashed is an easy-to-use online inventory solution at the heart of your business. Understand essential inventory health to make the right decision to scale your business with confidence.

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Online, iOS

  • What are some applications this service is commonly used in tandem with?
  • Xero, Magento, Salesforce, Vend, Quickbooks Online, Lokad, Crossfire, Neto, GeoOp & Zapier

  • What is this service generally used for?
  • Real-time inventory control and reporting: Enjoy real-time stock visibility and maximise control. Understand your product margins and make better decisions based on real-time, accurate profit reporting.

    Never miss a sale again: The Unleashed Sales App gives you mobile inventory information on your iPhone. Making that important sale just got easier, like we believe it should be.

    The right stock in the right place, every time: Keep track of stock across multiple warehouses, in multiple locations, anywhere in the world. Easily manage consignments or quarantined inventory.

FAQs:

    Who are the main user groups of this service?
  • SME (Small and Medium size enterprise) & Start-ups,
    Hyperlocal services (household services, laundry, beauty),
    Last mile delivery (Retail, eCommerce),
    On ground sales management (Pharma),
    On ground sales management and Field services (Insurance)

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Cloud Dashboard, Workforce App, A.I. Engine, Customer Mobile App

  • What is this service generally used for?
  • Order Management
    Real Time Tracking
    Attendance Tracking
    Billing & Payments
    Advanced Reporting
    Process Automation

  • Does this service offer guides, tutorials and or customer support?
  • Yes.
    We also offer a training for the workforce of an enterprise

  • Does this service integrate with any other apps?
  • It helps in building an app

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
Auckland
Employees:
51-200
Likes:
1.49k
Followers:

Publisher:

Founded:
-
Based in:
Bangalore
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses Unleashed
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses TrackOne
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Spanish, Hindi, Marathi, Telugu, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
Back to top