Compare Unigma vs Vision Helpdesk vs FormBit

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Crozscore:

66%
what is this?
77%
27%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest falling
Unigma screenshot Vision Helpdesk screenshot view 2 more FormBit screenshot

Software Description:

Unigma is unified cloud monitoring, built for IT service providers. Unigma does monitoring, alerting, cost management and reporting for public clouds – Amazon Web Services, Microsoft Azure, and Google Cloud, with benefits that are important to MSPs and Service Providers – multi-tenant, single pane of glass views, reporting, policy driven alerting, and integration with industry tools like Kaseya, Autotask, ConnectWise, built to your brand, and backed by a NOC service to augment your team.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Empower your organization with automation using the online form builder. Multiple features for you to create forms such as Contact Forms, Registration Forms, Survey, Booking, Sign Up Forms, etc. Create forms using drag and drop components and start collecting data right away! The submissions collected from the forms can be viewed online or it can integrated with third party services.

Features:

  • Notifications
  • Multi-User
  • Data Import
  • Customer Management
  • API
  • File Sharing

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Inventory Tracking
  • Customer Management
  • Supplier Management
  • Lead Management
  • Project Management
  • Dashboard
  • Data Visualization
  • Multi-User
  • External Integrations
  • API
  • Notifications
  • Data Export
  • Data Import

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

    No key features associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
Nasik
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Unigma
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, Polish, Dutch, Italian, Portuguese, Spanish, Russian, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses FormBit
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.
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