Compare Unigma vs Vision Helpdesk vs Crocagile

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Crozscore:

67%
what is this?
77%
27%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest rising

Crozscore:

70%
what is this?
93%
21%
interest falling
Unigma screenshot Vision Helpdesk screenshot view 2 more Crocagile screenshot view 1 more

Software Description:

Unigma is unified cloud monitoring, built for IT service providers. Unigma does monitoring, alerting, cost management and reporting for public clouds – Amazon Web Services, Microsoft Azure, and Google Cloud, with benefits that are important to MSPs and Service Providers – multi-tenant, single pane of glass views, reporting, policy driven alerting, and integration with industry tools like Kaseya, Autotask, ConnectWise, built to your brand, and backed by a NOC service to augment your team.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Crocagile gives a much-needed boost to agile practices with cutting-edge technology, making it fun and enjoyable for everyone on the team to participate in the product lifecycle.

Features:

  • Notifications
  • Multi-User
  • Data Import
  • Customer Management
  • API
  • File Sharing

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Contact Sharing
  • Expense Tracking
  • Contact Management
  • Budgeting
  • Prioritization
  • Roadmapping
  • Resource Management
  • Google Apps Integration
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Task Scheduling/Tracking
  • Batch Permissions & Access
  • Customer Management
  • Project Management
  • Multi-User
  • Dashboard
  • Notifications

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • Community - Join other Agile enthusiasts.

  • Support - We're here for you.

  • Agile Tools - Full Product Life-cycle, Epics, Sprints, Stories, Tasks, Kanban.

  • Team Messaging - Group Chat, Collaboration.

  • Ticketing System - Issues, Feedback, Support.

  • File Sharing - Store and Share files with commenting.

Basic

$5.00
1 user(s) / month
Included in plan:
  • Projects
  • Chat
  • Issue Tracker
  • File Sharing
  • Github
  • Slack
  • Search
  • Kanban
  • WIP

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Slack and Github. You can also use Crocagile as a stand-alone solution. We offer a complete tool-set that keeps your team in one place.

  • Does this service offer guides, tutorials and or customer support?
  • You can play the onboarding game. It's simple to learn and doesn't require training. You can always reach our team inside Crocagile.

  • Who are the main user groups of this service?
  • Agile teams, software development teams, technology teams, SMBs, freelancers, startups.

  • What is this service generally used for?
  • Helps teams collaborate. Brings them team together and makes work fun. Helps you plan, manage and track ongoing work.

  • Does this service integrate with any other apps?
  • Slack, Github, Google Calendar

  • What platforms does this service support?
  • Web, mobile, tablet

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
85
Followers:
873

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:
1.58k

Publisher:

Founded:
2012
Based in:
Deland
Employees:
2-10
Likes:
Followers:

Other:

Who uses Unigma
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
French, Dutch, Polish, English, Spanish, Portuguese, Turkish, Italian, Russian
Regional Restrictions:
No restrictions.

Other:

Who uses Crocagile
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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