Compare Unigma vs Vision Helpdesk vs Vaultastic

More Information More Information More Information

Crozscore:

67%
what is this?
77%
27%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest rising
Unigma screenshot Vision Helpdesk screenshot view 2 more Vaultastic screenshot view 4 more

Software Description:

Unigma is unified cloud monitoring, built for IT service providers. Unigma does monitoring, alerting, cost management and reporting for public clouds – Amazon Web Services, Microsoft Azure, and Google Cloud, with benefits that are important to MSPs and Service Providers – multi-tenant, single pane of glass views, reporting, policy driven alerting, and integration with industry tools like Kaseya, Autotask, ConnectWise, built to your brand, and backed by a NOC service to augment your team.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Vaulastic is the easiest - most secure email archiving solution yet! It is works with Office 365, Google Apps for Work (Now G Suite), Exchange (on-prem & cloud) and other email solutions. Vaultastic helps your business with all eDiscovery, Compliance and Business Continuity needs. All your email data is securely stored in AWS data centres ensuring 99.99999999999% data durability and protection against service outage, data loss or corruption. Also in the process providing an alternate site for safekeeping of your critical data.

Features:

  • Notifications
  • Multi-User
  • Data Import
  • Customer Management
  • API
  • File Sharing

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Google Apps Integration
  • Data Export
  • Multi-User
  • Email Integration
  • External Integrations
  • Data Import

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • Compatible: Works seamlessly with Office 365, Google Apps for Work (Now G Suite), Exchange (on-prem & cloud) and other email solutions.

  • Unlimited Storage: No storage based plans or limits. Simple retention based plans with unlimited storage.

  • 99.99999999999% Data Durability: Your emails are archived in a cloud storage with multi-layered security making it one of safest email vaults out there.

  • Tamper Proof: Vaultastic is safe from accidental or malicious deletion of mail and user accounts.

  • In-line Email Archiving: Mails are archived before they are delivered to the user's inbox, guaranteeing all the mails exchanged are always archived.

  • No Infrastructure: Requires no infrastructure, storage or manpower provisioning.

  • Most Secure: 100% security and privacy guaranteed!

  • 99.9%+ availability: Designed for high uptime, no single point of failure unlike an appliance

  • Self Service Portal: Empower your users by giving them access to their own archive accounts to search and export mail on their own. Don't worry, its safe, tamper proof and read only

  • Always the latest: Automatic software updates on the cloud platform

Continuity

$18.00
1 user(s) / year

Tracer

$24.00
1 user(s) / year

Durability

$36.00
1 user(s) / year

Hold

$9.00
1 user(s) / year

Trial

Free
Included in plan:
  • Start a Free 30 Day, No Obligation Trial

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    Does this service integrate with any other apps?
  • This service has integrations with Amazon AWS, GSuite, O365, Exchange, Lotus, Zimbra, Mdeamon, Icewarp, Postfix, Sendmail

  • Who are the main user groups of this service?
  • The Vaultastic app is suited for SMBs, freelancers, startups, enterprises and agencies

  • What are some applications this service is commonly used in tandem with?
  • Vaultastic works seamlessly with Office 365, Google Apps for Work (Now G Suite), Exchange (on-prem & cloud) and other email solutions

  • What is this service generally used for?
  • To recover any specific mail, which you might have lost from your primary account or to restore the entire mailbox. To seek, locate, secure and search email data with the intent of using it as evidence in a civil/criminal litigation or during internal audits. For regulation compliance - all the email data is encrypted and read-only. There is no possibility of accidental or deliberate deletion of emails. To access archived mails via a self-service portal, which also acts as a disaster recovery site and provides an alternate access to a user’s archived mail store.

  • What platforms does this service support?
  • This service is web based

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
85
Followers:
871

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
20.9k
Followers:
1.56k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.4k
Followers:

Other:

Who uses Unigma
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, Spanish, Dutch, Russian, Portuguese, Italian, Polish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Vaultastic
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
Global
Back to top