Compare Unigma vs Cloud With Me vs Vision Helpdesk

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Crozscore:

65%
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77%
26%
interest falling

Crozscore:

76%
what is this?
42%
interest rising

Crozscore:

80%
what is this?
92%
33%
interest rising
Unigma screenshot Cloud With Me screenshot view 2 more Vision Helpdesk screenshot view 2 more

Software Description:

Unigma is unified cloud monitoring, built for IT service providers. Unigma does monitoring, alerting, cost management and reporting for public clouds – Amazon Web Services, Microsoft Azure, and Google Cloud, with benefits that are important to MSPs and Service Providers – multi-tenant, single pane of glass views, reporting, policy driven alerting, and integration with industry tools like Kaseya, Autotask, ConnectWise, built to your brand, and backed by a NOC service to augment your team.

Software Description:

The Cloud With Me techies have created an online solution to allow you to set up your AWS servers in minutes via our user-friendly dashboard. Cloud With Me just launched a new Managed Hosting solution which means you don't need to go anywhere near the AWS console and you won't have any unplanned costs from AWS. We offer 5 different pricing plans, starting from $40 monthly (charged yearly) with a pre-configured email, DNS, FTP account, HTML, My SQL, Google Analytics and a range of paid add-ons available starting from $5 per month (Wordpress, Drupal, Joomla, Roundcube, Magento and more).

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Notifications
  • Multi-User
  • Data Import
  • Customer Management
  • API
  • File Sharing

Features:

  • Dashboard

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • Cloud

  • Hosting

  • Server

  • AWS

  • Setup tool

  • Web hosting

  • Web development

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Basic

$40.00
1 user(s) / month
Included in plan:
  • 1GB RAM, 1CPU, 6GB Storage, 3GB Bandwidth

Start up

$80.00
1 user(s) / month
Included in plan:
  • 2GB RAM, 1CPU, 9GB Storage, 6GB Bandwidth

Developer

$160.00
1 user(s) / month
Included in plan:
  • 4GB RAM, 2CPU, 12GB Storage, 9GB Bandwidth

Business

$320.00
1 user(s) / month
Included in plan:
  • 8GB RAM, 2CPU, 16GB Storage, 12GB Bandwidth

Enterprise

$460.00
1 user(s) / month
Included in plan:
  • 8GB RAM, 2CPU, 16GB Storage, 16GB Bandwidth

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Adopting AWS in minutes

  • Who are the main user groups of this service?
  • Developers, Start-ups, SMBs and anyone who want tpo adopt AWS

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorial and customer support available.

  • What platforms does this service support?
  • Native and Mobile

  • What are some applications this service is commonly used in tandem with?
  • CMS

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
900

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Other:

Who uses Unigma
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Regional Restrictions:
No restrictions.

Other:

Who uses Cloud With Me
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Korean, Russian, Spanish, Portuguese, Italian, Chinese, French, German, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Turkish, Russian, Spanish, Portuguese, Italian, Polish, French, Dutch
Regional Restrictions:
No restrictions.
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