Compare Unigma vs ActivTrak vs Vivantio

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68%
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88%
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76%
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Software Description:

Unigma is unified cloud monitoring, built for IT service providers. Unigma does monitoring, alerting, cost management and reporting for public clouds – Amazon Web Services, Microsoft Azure, and Google Cloud, with benefits that are important to MSPs and Service Providers – multi-tenant, single pane of glass views, reporting, policy driven alerting, and integration with industry tools like Kaseya, Autotask, ConnectWise, built to your brand, and backed by a NOC service to augment your team.

Software Description:

ActivTrak is an easy-to-use, easy-to-install cloud-based monitoring software allowing employers of on-site and remote workers to monitor web and application usage, better-improving performance and workplace control.

ActivTrak works when you install an agent onto one or more workstations (either directly, remotely or via Active Directory). The agent is invisible to the user, so no one will know you installed it unless you want them to. Once installed, you can begin seeing usage data within a matter of minutes.

ActivTrak has a very simple, intuitive dashboard allowing you to easily set alarms for user activity notifications and track multiple user sessions in real time from a single screen. The agent quickly collects title bars, URLs, and screenshots and can easily shut down applications or notify you of flagged usage.

Some features include:

  • Silent/Invisible Agent
  • Easy-to-read dashboard
  • Auto-populated usage reports (7)
  • Screenshots
  • Custom & pre-built Alarms that capture specific activity
  • Real-time Monitoring
  • Website blocking
  • Activity Categorization (both activity type & productivity Value
  • Scheduled Monitoring

ActivTrak is Free to use up to 3 computers. Your free account allows for 3GB of storage space (used for screenshots and logs) and allows for limited screenshots (1 per activity).

Premium plans & pricing are available inside your free account under 'Subscription.'

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Features:

  • Notifications
  • Multi-User
  • Data Import
  • Customer Management
  • API
  • File Sharing

Features:

  • Time Management
  • Expense Tracking
  • Attendance Tracking
  • Multi-User
  • Timesheets
  • Dashboard
  • Scheduling
  • Notifications
  • Data Visualization
  • Analytics
  • Data Export
  • Project Management
  • Email Integration
  • Batch Permissions & Access

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Free

Free
Included in plan:
  • 3 Monitoring Agents
  • 3GB of Storage (used for screenshots & logs)
  • Website Blocking
  • 1 Screenshot per activity (unlimited on Premium Plan)
  • Alarms
  • Real-time Monitoring
  • Auto-populated usage reports
  • Activity categorization (custom and pre-populated)
  • Productivity categorization
  • Create & Assign Work Groups
  • Grant Access to your dashboard (Admin & View-only)

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Absolutely. We have an extremely useful online help center with tutorial videos, article and a forum to discuss with other ActivTrak users. Additionally, we provide online chat and live phone support from our office in Dallas, TX.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! Administrators can grant access to their ActivTrak dashboard as either fellow administrators, or users with view-only priveledges. Administrators can see a manipulate anything in ActivTrak, but view-only user can be assign 'Viewable Groups' which limits the data they have access to.

  • Who are the main user groups of this service?
  • While anyone can use ActivTrak, our core user groups include HR & IT Managers, general department managers, executives and school administrators.

  • Does this service offer an API?
  • Currently being created.

  • What is this service generally used for?
  • Workstation Monitoring for the purpose of accurate billing, productivity optimization, security and internet usage policy enforcement.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Dallas
Employees:
11-50
Likes:
3.63k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
78

Other:

Who uses Unigma
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Regional Restrictions:
No restrictions.

Other:

Who uses ActivTrak
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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