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About Unatrix

Unatrix offers a unique platform for both recruitment and sales, with modern solutions to cover all your processes and promote collaboration with full flexibility.

Customer satisfaction is guaranteed by continuous development of the functionalities and constant support.

About Freshdesk

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

About Epicflow

Despite the evolution of project management thought, there’s still a feeling in all of us that we’re not there yet. No absolute solution is in sight.

Modeling the complexity of multi-project reality is a challenge. Too many project management tools try to account for all factors. Often, enterprise products overwhelm and don't help.

Tool-less approaches take the other extreme, attempting to simplify but unable to deal with reality that doesn’t fit theory.

There are people with decades of research behind them; people with decades of experience managing multiple projects; people who push calculations to the edge; people who create amazing and intuitive user interactions. But a team that has all of these is hard to find.

Epicflow combines all of the above. It’s a science- and research-based analytical multi-project management tool that performs calculations in real time speeds. It’s beautiful and intuitive. It facilitates meaningful communication among CEOs, managers, and those executing. It allows companies to find harmony in projects and reach goals.

Epicflow helps you answer these questions:
What should I do today?
What task sequence has the highest pressure?
Do I have enough resources to finish my projects on time?
Do I need to hire or train resources?
How much pressure should I apply to achieve peak performance?

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Onboarding
  • Scheduling
  • Travel Management
  • Softphone
  • Behavioral Testing
  • Soft Skill Testing
  • Cognitive Testing
  • Personality Testing
  • Psychometric Testing
  • Employee Engagement

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • API
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Resource Management

Summary

  • ERP: With the ERP module, projects and assignments can be easily planned.

  • ATS: The Applicant Tracking System allows you to publish job ads across different channels, a powerful tool to track application processes and to communicate with candidates.

  • CRM: This extension enables users to manage clients and sales processes.

  • Metrics: 25% increase in project placements per month, 30% reduction in cost-per-hire, 40% reduction in time-per-hire and real-time statistics.

Summary

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary

  • visualizes multiple projects and milestones

  • presents group performance, capacity, load, and output over time

  • takes control of resource planning

  • predicts the impact of additional projects on existing projects in your pipeline

  • assigns priorities to tasks based on project needs and available resources

  • shows the amount of work for each resource group

  • shows the progress of the resource pool

  • balances resources across groups

Pricing

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Pricing

Basic

$0.00
Included in plan:
  • Pipeline with Gantt View and What if analysis
  • Resource Management. Epicflow is very flexible in organizing resource groups in different ways, in order to share/compare functional groups.
  • ‘Best-fit’ resource for open task (and next-best options)
  • Automatically prioritized task list
  • Simulation functionality is available in every aspect of Epicflow
  • Real-Time analysis from macro to micro
  • Epicflow shows the feasibility of the slots planning, timewise and capacity wise.
  • Risks are based on time and capacity constraints, both highlighted on tactical and operational level.
  • 4 levels of risk management.

FAQs

    Who are the main user groups of this service?
  • HR services, recruitment agencies, engineering services providers

  • Does this service offer an API?
  • Yes, REST API

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is scalable from 3 to unlimited users

  • Does this service integrate with any other apps?
  • Yes, the integration is made via REST API

  • What are some applications this service is commonly used in tandem with?
  • With human resource management system (HRMS)

  • What is this service generally used for?
  • Recruitment, matching, job posting, multi-channel-posting, applicant tracking, manage clients, manage sales processes, plan projects, plan assignments

FAQs

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Epicflow offers multi-user capabilities.

  • What is this service generally used for?
  • Implementation of Epicflow contributes to:

    • Standardized, scalable, efficient, predictable planning processes;
    • A significant productivity increase;
    • Clear and reliable real-time insight to enable tactical and strategic decision making.
  • Who are the main user groups of this service?
  • Epicflow is resource planning software that has been developed to help project management experts and C-level executives run multiple projects simultaneously. The tool perfectly fits the needs of business leaders who want to stay in control of their projects.

  • Does this service integrate with any other apps?
  • Can be integrated into MS Project, Primavera, or Jira. We have export and import from CSV or JIRA or other system as well as API from our side for usage.

  • Does this service offer guides, tutorials and or customer support?
  • Epicflow representatives offer onsite support, online support, implementation guides, webinars, workshops.

    Epicflow offers a training plan where “serious gaming” and simulation go together with the help of qualified consultants.

  • What platforms does this service support?
  • Epicflow is a web-based project management solution, so it supports any system with a modern web browser.

  • Does this service offer an API?
  • Yes, it offers an API.

  • What are some applications this service is commonly used in tandem with?
  • Epicflow can be used in tandem with Jira, MS Project, Primavera, CA Technologies, and Trimergo as a value-added tool that prevents overload, automates re-planning, and sorts out priorities.

Vendor Information

Founded:
-
Based in:
Munich
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Unatrix
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, French, Italian, Spanish
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses Epicflow
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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