Compare Unatrix vs Freshdesk vs BambooHR

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Crozscore:

70%
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80%
21%
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85%
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79%
59%

Crozscore:

87%
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82%
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Software Description:

Unatrix offers a unique platform for both recruitment and sales, with modern solutions to cover all your processes and promote collaboration with full flexibility.

Customer satisfaction is guaranteed by continuous development of the functionalities and constant support.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

BambooHR is the number one HR software for small and medium-sized businesses. Our cloud-based system offers beautifully designed, intuitive features including applicant tracking (ATS), onboarding with electronic signatures, time tracking, automated time-off tracking, and innovative performance management. BambooHR gives HR managers more time for meaningful work, while executives get accurate, timely reports and employees can self-service their time off using our convenient mobile app. Our more than 10,000 clients include industry leaders like Stance, Soundcloud, and FanDuel, in over 80 countries worldwide.

Features:

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Employee Engagement
  • Time Management
  • API
  • Application Tracking
  • Attendance Tracking
  • Calendar Management
  • Employee Database
  • Employee Onboarding
  • Employee Training
  • Notifications
  • Onboarding
  • Vacation Calendar
  • Social-Media Integration
  • Data Visualization
  • Data Import
  • Data Export
  • Multi-User
  • Batch Permissions & Access
  • Dashboard
  • External Integrations
  • 360 Degree Feedback
  • Feedback Management

Summary:

  • ERP: With the ERP module, projects and assignments can be easily planned.

  • ATS: The Applicant Tracking System allows you to publish job ads across different channels, a powerful tool to track application processes and to communicate with candidates.

  • CRM: This extension enables users to manage clients and sales processes.

  • Metrics: 25% increase in project placements per month, 30% reduction in cost-per-hire, 40% reduction in time-per-hire and real-time statistics.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Employee Profile Directory

  • Job & Salary History

  • Online Document Storage

  • Employee Self-Service

  • Custom Access Permissions

  • Time-off Requests & Approval

  • E-Signatures

  • Automated Alerts

  • Applicant Tracking

  • Onboarding

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Pricing:

  • Credit card required: No
  • Essentials: $4.95 per employee / per month
    Professional: $8.25 per employee / per month

    Both plans scale down dynamically in price per employee as employee count rises.

FAQs:

    Who are the main user groups of this service?
  • HR services, recruitment agencies, engineering services providers

  • Does this service offer an API?
  • Yes, REST API

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is scalable from 3 to unlimited users

  • Does this service integrate with any other apps?
  • Yes, the integration is made via REST API

  • What are some applications this service is commonly used in tandem with?
  • With human resource management system (HRMS)

  • What is this service generally used for?
  • Recruitment, matching, job posting, multi-channel-posting, applicant tracking, manage clients, manage sales processes, plan projects, plan assignments

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    What is this service generally used for?
  • This service is used as a Human Resources Information System.

  • What platforms does this service support?
  • Android, iPhone-iPad, Web-based.

  • Does this service integrate with any other apps?
  • It integrates with Applicant Tracking Systems, Benefits Management applications, Employee Engagement applications, Enterprise Resource Planning services, E-signatures, Payroll software and others.

  • Does this service offer an API?
  • The BambooHR API is a RESTful Internet protocol built around making semantically meaningful HTTPS requests to access or modify a resource.

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user access.

  • Who are the main user groups of this service?
  • Main users are employees and HR managers in companies with 50 - 1,000 people.

  • Does this service offer guides, tutorials and or customer support?
  • They offer video tutorials, forums, and a help service.

Publisher:

Founded:
-
Based in:
Munich
Employees:
11-50
Likes:
196
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
2008
Based in:
Lindon
Employees:
201-500
Likes:
Followers:

Other:

Who uses Unatrix
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Spanish, Italian, English, French, German
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses BambooHR
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Spanish, Dutch, Portuguese, English, French, German
Regional Restrictions:
No restrictions.
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