Compare Twproject vs Workamajig Platinum vs ServiceDesk Plus

You May Also Like

Featured products that are similar to the ones you selected below.

View Listing Get a Demo View Listing

Crozscore

77%
what is this?
interest rising

Crozscore

82%
what is this?
interest falling

Crozscore

85%
what is this?
interest falling
Twproject screenshot view 3 more Workamajig Platinum screenshot view 5 more ServiceDesk Plus screenshot

About Twproject

Twproject is a proven, reliable and friendly project management software, full-featured and easy-to-use. Twproject’s flexibility makes it a great choice both for SMB project management and enterprise project management. Traditional project management tools put the burden of keeping projects data up to date, keeping teams involved and tracking project progress on the managers’ shoulders. Twproject is a web based project management solution that minimizes the effort of administrative tasks and lets you focus on what’s really important for your company to grow. Online collaboration brought to you by Twproject makes your data easier to collect and tracking task progress will become easier too. Twproject is a project management software solution with a built-in interactive Gantt chart that visualizes your plans and allows you to easily update them in real time, adding assignments and dependencies also with delay.

Taking advantage of Twproject’s project planning tools, not only you get effective time recording software at your service, but also easier and quicker project tracking. Twproject is business management software that combines the functionality of project planning, time tracking software, bug tracking software, task management and document management software in one software only.

About Workamajig Platinum

Workamajig Platinum is the most powerful, innovative, responsive, mobile-friendly and intuitive project management software for ad agencies, design firms, in-house creative departments and everyone else in the creative industry. Designed by agency professionals for use by agencies, Workamajig is designed specifically to meet all of the management needs of a creative firm, including accounting, collaboration, CRM, project management, digital proofing, and media management. More than 3,000 Marketing firms and Agencies - including 20 percent of Fortune 500 companies—rely on Workamajig to keep their projects organized and their employees and clients happy. Workamajig is the most selected creative management system on the market. And that’s because we know how agencies work.

About ServiceDesk Plus

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-App
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management
  • Campaign Management

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Summary

    No key features associated with this application.

Summary

  • The #1 Project Management software for the Creative Industry.

  • Collaborate on one platform Reduce communication bottlenecks that may be slowing your team’s productivity. Streamline your collaboration instead.

  • Get accurate data Generate reports with real numbers based on the latest estimates, time tracking information, project reconciliations, and more.

  • Eliminate repetitive input Optimize your time management with automated processes that free you from manual tasks.

  • Improve visibility for managers & staff Get every detail on every project, delivered to your dashboard with clarity and in real-time.

  • Generate in-depth reports Make better decisions with an easy-to-use reporting tool that gives you powerful insights. Meet project goals and deadlines more effectively.

  • See high return on investment Avoid hidden fees and unexpected consulting charges, with a transparent pricing model. All on-boarding, training, and ongoing support is included in the price.

Summary

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Pricing

  • Starting from: $38.00/month
  • Credit card required: No
  • All prices quoted are on monthly payment - annual payments with 1 month discount are also offered

Entry Level

$50.00
per user per month | 5-10 users
Included in plan:
  • All-in-one solution
  • Training & Implementation Options

Agencies

$38.00
per user per month | 10 - 50 users
Included in plan:
  • All-in-one solution
  • Training & Implementation Options

Large Agencies

$32.00
per user per month | 100+ users
Included in plan:
  • All-in-one solution
  • Training & implementation options

Mid-Sized Agencies

$34.00
per user per month | 50 - 100 users
Included in plan:
  • All-in-one solution
  • Training & implementation options

Pricing

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • While we are fully equipped for the typical creative firm we do have a syncing to Strata for Media planning and Buying. We also have Calendar Syncing with Outlook, Google and iCal calendars to avoid multiple entry issues.

  • Who are the main user groups of this service?
  • Our users are those who work in Advertising or other Creative firms as well as in-house marketing and communications departments.

  • Does this service offer multi-user capability (e.g. teams)?
  • All users of Workamajig have a unique User ID and Password which will be associated with specific rights in the system.

  • What are some applications this service is commonly used in tandem with?
  • While we are fully equipped for the typical creative firm we do have a syncing to Strata for Media planning and Buying. We also have Calendar Syncing with Outlook, Google and iCal calendars to avoid multiple entry issues.

  • What platforms does this service support?
  • Workamajig Platinum is build in HTML5's fully responsive design so that makes Workamajig available on multiple platforms.

  • Does this service offer an API?
  • Yes we do have an API

  • What is this service generally used for?
  • Workamajig is an All Inclusive system to manage the entire Agency. This includes features in CRM, Project Management, Resource Management, Communication and Collaboration, Time tracking, Billing, Purchasing, Full Financial Reporting and Business Intelligence.

  • Does this service offer guides, tutorials and or customer support?
  • Workamajig has multiple resources for it's users included as part your service including Training, Support (phone, email and chat), on-line help guide, user forums, user conferences, 'show me' guided instruction and more.

FAQs

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Boston
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:

Other

Who uses Twproject
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, Italian, Polish, Japanese, Chinese, Spanish, Portuguese, Russian
Regional Restrictions:
No restrictions.

Other

Who uses Workamajig Platinum
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
Back to top