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About Twproject

Twproject is a proven, reliable and friendly project management software, full-featured and easy-to-use. Twproject’s flexibility makes it a great choice both for SMB project management and enterprise project management. Traditional project management tools put the burden of keeping projects data up to date, keeping teams involved and tracking project progress on the managers’ shoulders. Twproject is a web based project management solution that minimizes the effort of administrative tasks and lets you focus on what’s really important for your company to grow. Online collaboration brought to you by Twproject makes your data easier to collect and tracking task progress will become easier too. Twproject is a project management software solution with a built-in interactive Gantt chart that visualizes your plans and allows you to easily update them in real time, adding assignments and dependencies also with delay.

Taking advantage of Twproject’s project planning tools, not only you get effective time recording software at your service, but also easier and quicker project tracking. Twproject is business management software that combines the functionality of project planning, time tracking software, bug tracking software, task management and document management software in one software only.

About Epicflow

Despite the evolution of project management thought, there’s still a feeling in all of us that we’re not there yet. No absolute solution is in sight.

Modeling the complexity of multi-project reality is a challenge. Too many project management tools try to account for all factors. Often, enterprise products overwhelm and don't help.

Tool-less approaches take the other extreme, attempting to simplify but unable to deal with reality that doesn’t fit theory.

There are people with decades of research behind them; people with decades of experience managing multiple projects; people who push calculations to the edge; people who create amazing and intuitive user interactions. But a team that has all of these is hard to find.

Epicflow combines all of the above. It’s a science- and research-based analytical multi-project management tool that performs calculations in real time speeds. It’s beautiful and intuitive. It facilitates meaningful communication among CEOs, managers, and those executing. It allows companies to find harmony in projects and reach goals.

Epicflow helps you answer these questions:
What should I do today?
What task sequence has the highest pressure?
Do I have enough resources to finish my projects on time?
Do I need to hire or train resources?
How much pressure should I apply to achieve peak performance?

About ServiceDesk Plus

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Features

  • API
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Resource Management

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Summary

    No key features associated with this application.

Summary

  • visualizes multiple projects and milestones

  • presents group performance, capacity, load, and output over time

  • takes control of resource planning

  • predicts the impact of additional projects on existing projects in your pipeline

  • assigns priorities to tasks based on project needs and available resources

  • shows the amount of work for each resource group

  • shows the progress of the resource pool

  • balances resources across groups

Summary

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Pricing

Basic

$0.00
Included in plan:
  • Pipeline with Gantt View and What if analysis
  • Resource Management. Epicflow is very flexible in organizing resource groups in different ways, in order to share/compare functional groups.
  • ‘Best-fit’ resource for open task (and next-best options)
  • Automatically prioritized task list
  • Simulation functionality is available in every aspect of Epicflow
  • Real-Time analysis from macro to micro
  • Epicflow shows the feasibility of the slots planning, timewise and capacity wise.
  • Risks are based on time and capacity constraints, both highlighted on tactical and operational level.
  • 4 levels of risk management.

Pricing

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Epicflow offers multi-user capabilities.

  • What is this service generally used for?
  • Implementation of Epicflow contributes to:

    • Standardized, scalable, efficient, predictable planning processes;
    • A significant productivity increase;
    • Clear and reliable real-time insight to enable tactical and strategic decision making.
  • Who are the main user groups of this service?
  • Epicflow is resource planning software that has been developed to help project management experts and C-level executives run multiple projects simultaneously. The tool perfectly fits the needs of business leaders who want to stay in control of their projects.

  • Does this service integrate with any other apps?
  • Can be integrated into MS Project, Primavera, or Jira. We have export and import from CSV or JIRA or other system as well as API from our side for usage.

  • Does this service offer guides, tutorials and or customer support?
  • Epicflow representatives offer onsite support, online support, implementation guides, webinars, workshops.

    Epicflow offers a training plan where “serious gaming” and simulation go together with the help of qualified consultants.

  • What platforms does this service support?
  • Epicflow is a web-based project management solution, so it supports any system with a modern web browser.

  • Does this service offer an API?
  • Yes, it offers an API.

  • What are some applications this service is commonly used in tandem with?
  • Epicflow can be used in tandem with Jira, MS Project, Primavera, CA Technologies, and Trimergo as a value-added tool that prevents overload, automates re-planning, and sorts out priorities.

FAQs

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:

Other

Who uses Twproject
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, Italian, Polish, Japanese, Chinese, Spanish, Portuguese, Russian
Regional Restrictions:
No restrictions.

Other

Who uses Epicflow
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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