Compare Twproject vs ServiceDesk Plus vs Orangescrum

You May Also Like

Featured products that are similar to the ones you selected below.

View Listing View Listing View Listing

Crozscore

77%
what is this?
interest rising

Crozscore

85%
what is this?
interest falling

Crozscore

80%
what is this?
interest falling
Twproject screenshot view 3 more ServiceDesk Plus screenshot Orangescrum screenshot view 5 more

About Twproject

Twproject is a proven, reliable and friendly project management software, full-featured and easy-to-use. Twproject’s flexibility makes it a great choice both for SMB project management and enterprise project management. Traditional project management tools put the burden of keeping projects data up to date, keeping teams involved and tracking project progress on the managers’ shoulders. Twproject is a web based project management solution that minimizes the effort of administrative tasks and lets you focus on what’s really important for your company to grow. Online collaboration brought to you by Twproject makes your data easier to collect and tracking task progress will become easier too. Twproject is a project management software solution with a built-in interactive Gantt chart that visualizes your plans and allows you to easily update them in real time, adding assignments and dependencies also with delay.

Taking advantage of Twproject’s project planning tools, not only you get effective time recording software at your service, but also easier and quicker project tracking. Twproject is business management software that combines the functionality of project planning, time tracking software, bug tracking software, task management and document management software in one software only.

About ServiceDesk Plus

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

About Orangescrum

Orangescrum is an all in one online collaborative work management software for teams of all sizes. Organize your projects, bring your teams and stay on top of your business!

Orangescrum has cloud, cloud self-hosted & Open Source Enterprise editions with multiple features like Agile Scrum Project Management, Gantt chart, Time log, Kanban View, Daily Catch-Up, Recurring Tasks, Project& Task templates, Invoicing, task labels and reminders.

Its feature rich android and iOS mobile apps are a huge plus to access your work anytime, anywhere.
Orangescrum Cloud also offers Scrum Project Management capabilities such as Epics & Stories, Sprints (tasks & subtasks), Scrum Boards, Sprint reports & Velocity chart.

The Cloud and Cloud Self-Hosted editions are alike in their feature offerings and allow from 10 to unlimited users, projects & tasks.

The Open Source Enterprise edition hosts additional features such as Timesheet with approvals, project portfolio dashboard, checklists, subtasks, custom task status, task reminders, custom user role permissions, LDAP/MS AD integration (SSO), bug & issue tracking, document management, role based hourly rates, expense tracking with approval workflow and more.

The Open Source base code is completely Free for download and customizable as per users’ requirement. You can top it up with paid add-ons anytime.

Here is a quick Orangescrum feature snapshot -

• Assign, schedule, collaborate and track tasks
• Custom task status, task labels and reminders
• Information rich Kanban view for TO DO, In Progress and Pending tasks
• Scrum Boards, Sprint Reports and Velocity Charts
• Automated time tracking for your team
• Check your Resource availability and resource utilization
• Schedule and create task dependencies
• Logical workflow of your tasks from start to finish based on project type
• Create, save and send accurate invoices to your customers
• Get instant email notifications and reply on the go
• Get daily team update right in your inbox with Daily Catch-Up
• Easy to collaborate and brainstorm ideas, seek reviews & approvals instantly with the in-app chat
• Create and manage your team, tasks and projects on the go using Mobile apps
• Integrate with Google Calendar, Slack, Google Drive and Dropbox

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Gantt Charts
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking

Summary

    No key features associated with this application.

Summary

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary

    No key features associated with this application.

Pricing

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

Pricing

Startup

$9.00
10 user(s) / month
Included in plan:
  • Unlimited task, project and 5GB storage
  • Storage limit 5 GB

Professional

$89.00
unlimited user(s) / month
Included in plan:
  • Unlimited task, project and 50 GB storage
  • Storage limit 100 GB

Basic

$29.00
20 user(s) / month
Included in plan:
  • Unlimited task, project and 15 GB storage
  • Storage limit 15 GB

Standard

$49.00
30 user(s) / month
Included in plan:
  • Unlimited task, project and 30 GB storage
  • Storage limit 30 GB

Unlimited Users

$99.00
1 user(s) / month
Included in plan:
  • Unlimited task, project and 100 GB storage

FAQs

    No FAQs associated with this application.

FAQs

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Help Desk, User Manual, Email Support, Skype Support, Live Chat Support, Video Tutorial

  • Does this service offer an API?
  • API, Mobile API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • PHP

  • What platforms does this service support?
  • All platforms like Linux, CentOS, Windows, Mac, Ubuntu, NGINX

  • Does this service integrate with any other apps?
  • Slack, Google Drive, Dropbox

  • What is this service generally used for?
  • Project Management and collaboration Service

  • Who are the main user groups of this service?
  • Small, medium, large business, freelancer, professionals.

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.32k

Other

Who uses Twproject
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, Italian, Polish, Japanese, Chinese, Spanish, Portuguese, Russian
Regional Restrictions:
No restrictions.

Other

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Orangescrum
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Russian, German, French, Italian, Portuguese, Chinese
Regional Restrictions:
No restrictions.
Back to top