Compare Twproject vs LiveChat vs Orangescrum

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About Twproject

Twproject is a proven, reliable and friendly project management software, full-featured and easy-to-use. Twproject’s flexibility makes it a great choice both for SMB project management and enterprise project management. Traditional project management tools put the burden of keeping projects data up to date, keeping teams involved and tracking project progress on the managers’ shoulders. Twproject is a web based project management solution that minimizes the effort of administrative tasks and lets you focus on what’s really important for your company to grow. Online collaboration brought to you by Twproject makes your data easier to collect and tracking task progress will become easier too. Twproject is a project management software solution with a built-in interactive Gantt chart that visualizes your plans and allows you to easily update them in real time, adding assignments and dependencies also with delay.

Taking advantage of Twproject’s project planning tools, not only you get effective time recording software at your service, but also easier and quicker project tracking. Twproject is business management software that combines the functionality of project planning, time tracking software, bug tracking software, task management and document management software in one software only.

About LiveChat

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

About Orangescrum

Orangescrum is an all in one online collaborative work management software for teams of all sizes. Organize your projects, bring your teams and stay on top of your business!

Orangescrum has cloud, cloud self-hosted & Open Source Enterprise editions with multiple features like Agile Scrum Project Management, Gantt chart, Time log, Kanban View, Daily Catch-Up, Recurring Tasks, Project& Task templates, Invoicing, task labels and reminders.

Its feature rich android and iOS mobile apps are a huge plus to access your work anytime, anywhere.

Orangescrum Cloud also offers Scrum Project Management capabilities such as Epics & Stories, Sprints (tasks & subtasks), Scrum Boards, Sprint reports & Velocity chart.

The Cloud and Cloud Self-Hosted editions are alike in their feature offerings and allow from 10 to unlimited users, projects & tasks.

The Open Source Enterprise edition hosts additional features such as Timesheet with approvals, project portfolio dashboard, checklists, subtasks, custom task status, task reminders, custom user role permissions, LDAP/MS AD integration (SSO), bug & issue tracking, document management, role based hourly rates, expense tracking with approval workflow and more.

The Open Source base code is completely Free for download and customizable as per users’ requirement. You can top it up with paid add-ons anytime.

Here is a quick Orangescrum feature snapshot -
* Assign, schedule, collaborate and track tasks
* Custom task status, task labels and reminders
* Information rich Kanban view for TO DO, In Progress and Pending tasks
* Scrum Boards, Sprint Reports and Velocity Charts
* Automated time tracking for your team
* Check your Resource availability and resource utilization
* Schedule and create task dependencies
* Logical workflow of your tasks from start to finish based on project type
* Create, save and send accurate invoices to your customers
* Get instant email notifications and reply on the go
* Get daily team update right in your inbox with Daily Catch-Up
* Easy to collaborate and brainstorm ideas, seek reviews & approvals instantly with the in-app chat
* Create and manage your team, tasks and projects on the go using Mobile apps
* Integrate with Google Calendar, Slack, Google Drive and Dropbox

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Gantt Charts
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking

Summary

    No key features associated with this application.

Summary

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary

    No key features associated with this application.

Pricing

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

Pricing

Startup

$9.00
10 user(s) / month
Included in plan:
  • Unlimited task, project and 5GB storage
  • Storage limit 5 GB

Professional

$89.00
unlimited user(s) / month
Included in plan:
  • Unlimited task, project and 50 GB storage
  • Storage limit 100 GB

Basic

$29.00
20 user(s) / month
Included in plan:
  • Unlimited task, project and 15 GB storage
  • Storage limit 15 GB

Standard

$49.00
30 user(s) / month
Included in plan:
  • Unlimited task, project and 30 GB storage
  • Storage limit 30 GB

Unlimited Users

$99.00
1 user(s) / month
Included in plan:
  • Unlimited task, project and 100 GB storage

FAQs

    No FAQs associated with this application.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Help Desk, User Manual, Email Support, Skype Support, Live Chat Support, Video Tutorial

  • Does this service offer an API?
  • API, Mobile API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • PHP

  • What platforms does this service support?
  • All platforms like Linux, CentOS, Windows, Mac, Ubuntu, NGINX

  • Does this service integrate with any other apps?
  • Slack, Google Drive, Dropbox

  • What is this service generally used for?
  • Project Management and collaboration Service

  • Who are the main user groups of this service?
  • Small, medium, large business, freelancer, professionals.

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Twproject
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, Italian, Polish, Japanese, Chinese, Spanish, Portuguese, Russian
Regional Restrictions:
No restrictions.

Other

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other

Who uses Orangescrum
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Russian, German, French, Italian, Portuguese, Chinese
Regional Restrictions:
No restrictions.
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