Compare Twproject vs Freshdesk vs Orangescrum

Twproject 13 ratings Project Management	Freshdesk 2496 ratings Support & Helpdesk	Orangescrum 23 ratings Project Collaboration
View Listing	View Listing	View Listing
Crozscore 85% what is this? User Happiness: 90% Press Buzz: 44% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 86% Press Buzz: 66% User Trend: interest rising	Crozscore 87% what is this? User Happiness: 87% Press Buzz: 38% User Trend: interest rising
view 3 more	view 5 more	view 5 more
About Twproject Twproject is a proven, reliable and friendly project management software, full-featured and easy-to-use. Twproject’s flexibility makes it a great choice both for SMB project management and enterprise project management. Traditional project management tools put the burden of keeping projects data up to date, keeping teams involved and tracking project progress on the managers’ shoulders. Twproject is a web based project management solution that minimizes the effort of administrative tasks and lets you focus on what’s really important for your company to grow. Online collaboration brought to you by Twproject makes your data easier to collect and tracking task progress will become easier too. Twproject is a project management software solution with a built-in interactive Gantt chart that visualizes your plans and allows you to easily update them in real time, adding assignments and dependencies also with delay. Taking advantage of Twproject’s project planning tools, not only you get effective time recording software at your service, but also easier and quicker project tracking. Twproject is business management software that combines the functionality of project planning, time tracking software, bug tracking software, task management and document management software in one software only.	About Freshdesk Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents. Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.	About Orangescrum Orangescrum is an all in one online collaborative work management software for teams of all sizes. Organize your projects, bring your teams and stay on top of your business! Orangescrum has cloud, cloud self-hosted & Open Source Enterprise editions with multiple features like Agile Scrum Project Management, Gantt chart, Time log, Kanban View, Daily Catch-Up, Recurring Tasks, Project& Task templates, Invoicing, task labels and reminders. Its feature rich android and iOS mobile apps are a huge plus to access your work anytime, anywhere. Orangescrum Cloud also offers Scrum Project Management capabilities such as Epics & Stories, Sprints (tasks & subtasks), Scrum Boards, Sprint reports & Velocity chart. The Cloud and Cloud Self-Hosted editions are alike in their feature offerings and allow from 10 to unlimited users, projects & tasks. The Open Source Enterprise edition hosts additional features such as Timesheet with approvals, project portfolio dashboard, checklists, subtasks, custom task status, task reminders, custom user role permissions, LDAP/MS AD integration (SSO), bug & issue tracking, document management, role based hourly rates, expense tracking with approval workflow and more. The Open Source base code is completely Free for download and customizable as per users’ requirement. You can top it up with paid add-ons anytime. Here is a quick Orangescrum feature snapshot - • Assign, schedule, collaborate and track tasks • Custom task status, task labels and reminders • Information rich Kanban view for TO DO, In Progress and Pending tasks • Scrum Boards, Sprint Reports and Velocity Charts • Automated time tracking for your team • Check your Resource availability and resource utilization • Schedule and create task dependencies • Logical workflow of your tasks from start to finish based on project type • Create, save and send accurate invoices to your customers • Get instant email notifications and reply on the go • Get daily team update right in your inbox with Daily Catch-Up • Easy to collaborate and brainstorm ideas, seek reviews & approvals instantly with the in-app chat • Create and manage your team, tasks and projects on the go using Mobile apps • Integrate with Google Calendar, Slack, Google Drive and Dropbox
Features API Batch Permissions & Access Budgeting Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Expense Tracking External Integrations Gantt Charts Multi-User Notifications Scheduling Task Scheduling/Tracking Third-Party Plugins/Add-Ons Travel Management Time Management Resource Management Collaboration Support	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication API Batch Permissions & Access Budgeting Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration Expense Tracking External Integrations Gantt Charts Google Apps Integration Multi-User Notifications Project Management Scheduling Task Scheduling/Tracking Third-Party Plugins/Add-Ons Travel Management Resource Management
Summary No key features associated with this application.	Summary Multi Channel: Manages all support conversations in one place. Productivity: Increase team’s engagement and productivity. Self-Service: It is possible to create a self-service experience that supports user's brand. Reporting: Measures and tracks performance using reports. Integration: Extends user's support capabilities with integrations. Ticketing: Everything you need to start supporting customers.	Summary No key features associated with this application.
	Pricing Credit card required: No Sprout - Free for unlimited number of Agents Blossom - $19 per agent per month Garden - $35 per agent per month Estate - $49 per agent per month Forest - $89 per agent per month	Pricing Startup $8.00 10 user(s) / month Included in plan: Unlimited task, project and 5GB storage Storage limit 5 GB Professional $89.00 unlimited user(s) / month Included in plan: Unlimited task, project and 50 GB storage Storage limit 100 GB Professional $44.00 20 user(s) / month Included in plan: Storage limit 15 GB Standard $49.00 30 user(s) / month Included in plan: Unlimited task, project and 30 GB storage Storage limit 30 GB
FAQs No FAQs associated with this application.	FAQs Who are the main user groups of this service? This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support. What is this service generally used for? It is used to help companies handle their customers’ problems across various channels. What platforms does this service support? It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone. Does this service offer an API? It offers RESTful API. Does this service offer multi-user capability (e.g. teams)? Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company Does this service integrate with any other apps? Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others. It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment Does this service offer guides, tutorials and or customer support? Yes. This service offers guides, tutorials and customer support across all levels.	FAQs Does this service offer guides, tutorials and or customer support? Help Desk, User Manual, Email Support, Skype Support, Live Chat Support, Video Tutorial Does this service offer an API? API, Mobile API Does this service offer multi-user capability (e.g. teams)? Yes What are some applications this service is commonly used in tandem with? PHP What platforms does this service support? All platforms like Linux, CentOS, Windows, Mac, Ubuntu, NGINX Does this service integrate with any other apps? Slack, Google Drive, Dropbox What is this service generally used for? Project Management and collaboration Service Who are the main user groups of this service? Small, medium, large business, freelancer, professionals.
Vendor Information Founded: - Based in: - Employees: 11-50 Likes: Followers:	Vendor Information Founded: 2010 Based in: San Francisco Employees: 201-500 Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.31k
Other Who uses Twproject Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: German, English, Italian, Polish, Japanese, Chinese, Spanish, Portuguese, Russian Regional Restrictions: No restrictions.	Other Regional Restrictions: No restrictions.	Other Who uses Orangescrum Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Android Languages: English, Spanish, Russian, German, French, Italian, Portuguese, Chinese Regional Restrictions: No restrictions.